Greenlight CRM

Greenlight CRM

Greenlight Innovation
Steam-connect

Steam-connect

Codelogic
+
+

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About

Everything you need to create the perfect call centre for your business. Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customizable and feature rich. Greenlight combine technology and expertise to make your goals a reality. Our cloud-based call centre software solution gives you a fully compliant predictive dialer, call scripting, inbound call handling, and a powerful CRM system, developed by Greenlight for smarter business. A vast range of customization options to tailor your solution to your requirements and interface with your existing systems. Designed to make your workforce as efficient and professional as possible and to ensure that your data is always effectively utilized. We’ll take the time to get to know and understand your business so we can share our years of industry experience to ensure you get the best results possible.

About

Steam-connect is the software platform for all your customer contact. As all channels are managed from a single screen, your employees can fully focus on what they do best. The contact with customers! Would you like to read more about our implementation process? Steam-connect supports customer contact across all channels, inbound and outbound, in one screen and completely blended as you see fit. Anything you want, you can do yourself. No technical knowledge is required and our support staff are ready to help. Steam-connect provides you with insight into the workload in the customer contact department, the effectiveness of your employees and the results of campaigns.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in feature-rich call center software

Audience

Call centers looking for a conversation software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per user per month
Free Version
Free Trial

Pricing

$5 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Greenlight Innovation
Founded: 2010
United Kingdom
www.greenlightcrm.com

Company Information

Codelogic
Founded: 2007
Netherlands
www.callcenter-software.com/en/

Alternatives

Alternatives

ICTBroadcast

ICTBroadcast

ICT Innovations
Readymode

Readymode

Readymode (formerly Xencall)
Quvu

Quvu

Pebbletree Ltd
Q-Suite

Q-Suite

Indosoft

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

ONEsite
Rambox
Wufoo
Zapier

Integrations

ONEsite
Rambox
Wufoo
Zapier
Claim Greenlight CRM and update features and information
Claim Greenlight CRM and update features and information
Claim Steam-connect and update features and information
Claim Steam-connect and update features and information