eRAG

eRAG

GigaSpaces
+
+

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About

Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AI

About

GigaSpaces eRAG (Enterprise Retrieval Augmented Generation) is an AI-powered platform designed to enhance enterprise decision-making by enabling natural language interactions with structured data sources such as relational databases. Unlike traditional generative AI models that may produce inaccurate or "hallucinated" responses when dealing with structured data, eRAG employs deep semantic reasoning to accurately translate user queries into SQL, retrieve relevant data, and generate precise, context-aware answers. This approach ensures that responses are grounded in real-time, authoritative data, mitigating the risks associated with unverified AI outputs.​ eRAG seamlessly integrates with various data sources, allowing organizations to unlock the full potential of their existing data infrastructure. eRAG offers built-in governance features that monitor interactions to ensure compliance with regulations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications

Audience

Enterprises seeking a solution to empower their teams with accurate, real-time insights from structured data through natural language queries

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75/1250 MAU/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Graphlogic
Founded: 2023
Serbia
graphlogic.ai/

Company Information

GigaSpaces
Founded: 2000
Israel
www.gigaspaces.com/products/erag

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Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Amazon RDS
Avaya Aura
ChatGPT
Facebook
Freshdesk
GENESYS
Google
Google Cloud BigQuery
IBM Db2
Instagram
LINE
PostgreSQL
SAP Cloud Platform
SQL
SQL Server
Salesforce
Telegram
WeChat
WhatsApp
Zendesk

Integrations

Amazon RDS
Avaya Aura
ChatGPT
Facebook
Freshdesk
GENESYS
Google
Google Cloud BigQuery
IBM Db2
Instagram
LINE
PostgreSQL
SAP Cloud Platform
SQL
SQL Server
Salesforce
Telegram
WeChat
WhatsApp
Zendesk
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