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About

Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AI

About

Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact center, BFSI, eCommerce, HealthCare, Logistics, Telecommunications

Audience

Enterprises and organizations across industries seeking AI-powered automation, customer experience solutions, and process optimization through conversational AI and no-code development platforms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75/1250 MAU/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Graphlogic
Founded: 2023
Serbia
graphlogic.ai/

Company Information

Kore.ai
Founded: 2014
United States
kore.ai

Alternatives

Amazon Lex

Amazon Lex

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Dialogflow

Dialogflow

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LM-Kit.NET

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LM-Kit
InteliWISE

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Yellow.ai

Yellow.ai

Bitonic Technology Labs
Cohere

Cohere

Cohere AI

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

Freshdesk
Salesforce
Zendesk
BambooHR
Bitly
ChatGPT
Dialogflow
Freshservice
GENESYS
Genesys Cloud CX
Genesys Cloud EX
Google
Google Maps
HERE
HubSpot Customer Platform
HubSpot Service Hub
Jira
Shopify
Value Innovation Labs Marketing Automation Platform
WeChat

Integrations

Freshdesk
Salesforce
Zendesk
BambooHR
Bitly
ChatGPT
Dialogflow
Freshservice
GENESYS
Genesys Cloud CX
Genesys Cloud EX
Google
Google Maps
HERE
HubSpot Customer Platform
HubSpot Service Hub
Jira
Shopify
Value Innovation Labs Marketing Automation Platform
WeChat
Claim Graphlogic GL Platform and update features and information
Claim Graphlogic GL Platform and update features and information
Claim Kore.ai and update features and information
Claim Kore.ai and update features and information