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About

GoTime’s smart queue management system is a complete customer experience betterment product. It provides every needed ability for service-providing organizations, mainly enterprises, that desire a quickly integrated, customer flow efficient, comfortable and customer focused service flow. GoTime is designed to be used by everyone. It can be integrated with any system, and to be used or managed by any person out there. No technical knowledge necessary just plug&play. With GoTime you can feel comfortable that your business will run smoothly. Let our system digest the data gathered from your business and let you of future event and irregularities. You will have the power of state of the art machine-learning algorithms in the palm of your hand which will analyze the data from past events that took place in your business. Predict future events like: overcrowding, long delays or even the arrival of a customers with special needs. Get notified. And get prepared.

About

QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Smart Queue Management system for companies

Audience

Education and government institutions seeking a solution to manage all their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

500.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GoTime
Israel
gotime.it/queue-management/

Company Information

QLess
Founded: 2007
United States
qless.com

Alternatives

Q Waits Business

Q Waits Business

Boolean Array

Alternatives

TablesReady

TablesReady

Table's Ready, LLC
Queueme

Queueme

Queueme Technologies
Queue Mobile

Queue Mobile

Fulcrum Design

Categories

Categories

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Drupal
Google Calendar
Joomla!
Mailchimp
Microsoft 365
Salesforce
WordPress
Zapier
Zendesk

Integrations

Drupal
Google Calendar
Joomla!
Mailchimp
Microsoft 365
Salesforce
WordPress
Zapier
Zendesk
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