+
+

Related Products

  • Assembled
    232 Ratings
    Visit Website
  • Deltek Replicon Time
    1,320 Ratings
    Visit Website
  • Monitask
    346 Ratings
    Visit Website
  • Resource Guru
    965 Ratings
    Visit Website
  • Synerion
    98 Ratings
    Visit Website
  • Connecteam
    8,878 Ratings
    Visit Website
  • Atera
    3,069 Ratings
    Visit Website
  • Careerminds
    46 Ratings
    Visit Website
  • RemotePeople
    130 Ratings
    Visit Website
  • DeskTime
    956 Ratings
    Visit Website

About

Businesses can have visibility into agent activities and the processes used to accomplish those activities. Globitel’s Workforce Management software offers a smart set of tools that helps call center management to improve productivity and track real time adherence. This is achieved by optimizing staff resources, through accurate forecasting, which in turn develops a more efficient schedule. Optimizing staff resources achieves the desired service level through balancing the number of available skilled agents and forecasted traff­ic per daily intervals. This process ensures minimal underutilization, which increases efficiency while still maintaining agent satisfaction. Globitel’s Workforce Management software is equipped with dynamic modules to manage your workforce smarter. The software performs scheduling, forecasting, real-time monitoring and maintaining operative aspects such as call volumes, handle time, agent shifting, etc.

About

Introducing iQcheckpoint the Ultimate Workforce Solution Our user-friendly workplace solution provides essential business insights, real-time tracking of shift attendance, effective staffing level management, and tools for optimizing costs. Key features comprise: Live Dashboard Shift Scheduling Available Shifts Shift Swap Fraud Monitoring Leave Management Training Management Communication Space - Company News Feed Location Budgeting Beacon Attendance Monitoring QR Code Scanning at Locations Check Point Reporting Payroll Integration Kiosk - Clock In ...and much more. Our comprehensive system is meticulously designed to streamline workforce operations, ensuring heightened efficiency across the board

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a solution to improve efficiency while achieving service level objectives

Audience

Companies with 1-2000 employees, the software is scalable for all industries to meet the needs of small, medium or large corporate workforce needs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1.60 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Globitel
Founded: 1996
Jordan
www.globitel.com/workforce-management/

Company Information

iQCheckPoint
Founded: 2020
Australia
iqcheckpoint.com

Alternatives

Alternatives

Globitel E-911

Globitel E-911

Globitel

Categories

Categories

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Integrations

ADP Global Payroll
Gusto
MYOB AccountRight
NetSuite
Paychex Flex
QuickBooks Enterprise
Square Payroll
Xero

Integrations

ADP Global Payroll
Gusto
MYOB AccountRight
NetSuite
Paychex Flex
QuickBooks Enterprise
Square Payroll
Xero
Claim Globitel Workforce Management (WFM) and update features and information
Claim Globitel Workforce Management (WFM) and update features and information
Claim iQCheckPoint and update features and information
Claim iQCheckPoint and update features and information