Globitel Workforce Management (WFM)Globitel
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Related Products
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About
Businesses can have visibility into agent activities and the processes used to accomplish those activities. Globitel’s Workforce Management software offers a smart set of tools that helps call center management to improve productivity and track real time adherence. This is achieved by optimizing staff resources, through accurate forecasting, which in turn develops a more efficient schedule. Optimizing staff resources achieves the desired service level through balancing the number of available skilled agents and forecasted traffic per daily intervals. This process ensures minimal underutilization, which increases efficiency while still maintaining agent satisfaction. Globitel’s Workforce Management software is equipped with dynamic modules to manage your workforce smarter. The software performs scheduling, forecasting, real-time monitoring and maintaining operative aspects such as call volumes, handle time, agent shifting, etc.
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About
Temporary Workforce Management Made Simple. A new and better way to schedule, manage and pay your temporary workers.
Liveforce is an end-to-end event staffing platform built to streamline the management and scheduling of temporary and freelance staff. Efficient, responsive, mobile-friendly and scalable – Liveforce can handle any size campaign.
Fully customisable and feature-packed from start to finish.
Recruit and Manage
Attract, Engage, Retain. Create your dream team with Liveforce. From brand ambassadors to bar staff, our staffing software will help you find, hire, and retain them.
Schedule and book
With Liveforce, you are in complete control of scheduling shifts and staff rotas. Find the best temp staff, freelancer or event prof for each job, role and shift and schedule them easily.
Timesheets And Pay
Time is money, don’t waste it on workforce payroll. Edit hours, approve expenses, review timesheets and generate payment reports – all in one place.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of a solution to improve efficiency while achieving service level objectives
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Audience
Any company that has a temporary, casual or freelance workforce to manage
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$70/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGlobitel
Founded: 1996
Jordan
www.globitel.com/workforce-management/
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Company InformationLiveforce
Founded: 2018
United Kingdom
liveforce.co
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Employee Scheduling Features
Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking
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Integrations
HubSpot Customer Platform
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