Globitel Workforce Management (WFM)Globitel
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ImprintAsti Infotech
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About
Businesses can have visibility into agent activities and the processes used to accomplish those activities. Globitel’s Workforce Management software offers a smart set of tools that helps call center management to improve productivity and track real time adherence. This is achieved by optimizing staff resources, through accurate forecasting, which in turn develops a more efficient schedule. Optimizing staff resources achieves the desired service level through balancing the number of available skilled agents and forecasted traffic per daily intervals. This process ensures minimal underutilization, which increases efficiency while still maintaining agent satisfaction. Globitel’s Workforce Management software is equipped with dynamic modules to manage your workforce smarter. The software performs scheduling, forecasting, real-time monitoring and maintaining operative aspects such as call volumes, handle time, agent shifting, etc.
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About
Imprint is a powerful Field Force Management Software designed to streamline workforce operations, improve productivity, and enhance real-time monitoring of field employees. Whether you manage a sales team, service workforce, logistics fleet, or remote staff, Imprint provides an all-in-one solution for task management, location tracking, attendance monitoring, and performance analytics.
Key Features:
✅ Real-time GPS Tracking – Monitor field agents’ live locations and optimize routes for efficiency.
✅ Automated Attendance & Check-ins – Enable geo-tagged attendance for accurate workforce tracking.
✅ Task Assignment & Status Updates – Assign tasks on the go and receive instant progress updates.
✅ Expense & Reimbursement Management – Simplify expense claims with automated reporting.
✅ Performance Analytics & Reports – Gain data-driven insights to improve workforce productivity.
✅ Seamless Integration – Connect with existing CRM, HRMS, and ERP systems effortlessly.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of a solution to improve efficiency while achieving service level objectives
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Audience
Sales managers looking for a field-force performance and productivity management solution to monitor sales agents in real-time
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$5/employee/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGlobitel
Founded: 1996
Jordan
www.globitel.com/workforce-management/
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Company InformationAsti Infotech
Founded: 2013
India
imprintai.us
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
Salesforce
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