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            About
            RQM is a Video/Audio recording system with desktop screen capturing during the interaction between the customer and customer service representative to monitor the behavior of the representative or the employee with web interface to manage the system, view and evaluate the saved transactions. One of Globitel’s unique features is that the solutions offered can be customized, and additional functionalities can be added flexibly upon new requirements. This is especially important for new services where the business model is bound to alter from the original inception. The flexibility in change in these situations can be the deciding factor in the success or failure of the service. RQM is built on an open architecture and modular design, which makes the scalability more feasible. Expansion in recording capacity can be easily done by stacking software and hardware components. In a multi-site environment, new locations can be supported through the distributed architecture that RQM is built on.
             
            
        
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            About
            Openkoda is an application development platform purpose‑built for the needs of the insurance sector. 
It lets carriers, insurtech, MGAs, insurtech start‑ups and service vendors stand up full‑featured web apps, APIs and internal tools in a fraction of the time traditional development requires - while still giving the team full ownership of the source code. The platform is built upon an open‑source stack which guarantees freedom from vendor lock‑in.
A modular architecture with pre‑built templates accelerates common insurance flows - policy issuance, claims, endorsements, renewals, yet everything runs in containerised environments that scale horizontally and charge no per‑user fees.
Openkoda ships with domain‑specific accelerators: an AI‑ready policy‑administration core, claims workbenches, embedded‑insurance checkout components, and underwriter dashboards that can pull external risk data or trigger machine‑learning models.
             
            
        
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
                Chromebook
            
            
         
        
    
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
                Chromebook
            
            
         
        
    
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        Audience
        Companies seeking a video/audio recording system with desktop screen capturing solution
         
        
    
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        Audience
        Insurtech, insurers, agents, insurance startups
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        Screenshots and Videos | 
        
        
                
            
        
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        Pricing
        No information available.
        
        
     
    
    
        
        
            
                Free Version
            
            
         
        
    
        
        
            
                Free Trial
            
            
         
        
    
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        Pricing
        $4000/month
        
     
    
    
        
        
            
                Free Version
            
            
         
        
    
        
        
            
                Free Trial
            
            
         
        
    
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Reviews/
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Reviews/
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Company InformationGlobitel 
    
    Founded: 1996 
    
    Jordan 
    www.globitel.com/retail-quality-management-system/ 
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        Company InformationOpenkoda 
    
    Founded: 2022 
    
    Poland 
    openkoda.com 
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        Categories | 
        
        
                
            
        
    
        Categories | 
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                CRM Features
            
                Calendar/Reminder System
            
            
         
        
    
        
        
            
                Call Logging
            
            
         
        
    
        
        
            
                Document Storage
            
            
         
        
    
        
        
            
                Email Marketing
            
            
         
        
    
        
        
            
                Internal Chat Integration
            
            
         
        
    
        
        
            
                Lead Scoring
            
            
         
        
    
        
        
            
                Marketing Automation Integration
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Quotes / Proposals
            
            
         
        
    
        
        
            
                Segmentation
            
            
         
        
    
        
        
            
                Social Media Integration
            
            
         
        
    
        
        
            
                Task Management
            
            
         
        
    
        
        
            
                Territory Management
            
            
         
        
    
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                Insurance Claims Management Features
            
                Claims tracking
            
            
         
        
    
        
        
            
                CRM
            
            
         
        
    
        
        
            
                Customer portal
            
            
         
        
    
        
        
            
                Document management
            
            
         
        
    
        
        
            
                EDI data exchange integrations
            
            
         
        
    
        
        
            
                Electronic claims
            
            
         
        
    
        
        
            
                Fraud management
            
            
         
        
    
        
        
            
                Reporting
            
            
         
        
    
                    Insurance Policy Features
            
                Cancellation Tracking
            
            
         
        
    
        
        
            
                Claims Tracking 
            
            
         
        
    
        
        
            
                Policy Generation  
            
            
         
        
    
        
        
            
                Policy Issuance
            
            
         
        
    
        
        
            
                Policy Processing
            
            
         
        
    
        
        
            
                Quotes / Estimates
            
            
         
        
    
        
        
            
                Rating Engine
            
            
         
        
    
        
        
            
                Reinstatement Tracking
            
            
         
        
    
        
        
            
                Reinsurance Administration 
            
            
         
        
    
        
        
            
                Renewal Management
            
            
         
        
    
        
        
            
                Underwriting Management
            
            
         
        
    
                    Insurance Underwriting and Rating Features
            
                Broker / Agent Portal
            
            
         
        
    
        
        
            
                Carrier Upload
            
            
         
        
    
        
        
            
                Commercial Lines
            
            
         
        
    
        
        
            
                Comparative Insurance Rating
            
            
         
        
    
        
        
            
                Customer Portal
            
            
         
        
    
        
        
            
                For Casualty Insurance
            
            
         
        
    
        
        
            
                For Health / Medical Insurance
            
            
         
        
    
        
        
            
                For Life Insurance
            
            
         
        
    
        
        
            
                For Personal Insurance
            
            
         
        
    
        
        
            
                Multi-State
            
            
         
        
    
        
        
            
                Multiple Line Rating
            
            
         
        
    
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        Integrations
            
                
    Basecamp
            
            
         
        
    
        
        
            
                
    Discord
            
            
         
        
    
        
        
            
                
    GitHub
            
            
         
        
    
        
        
            
                
    Jira
            
            
         
        
    
        
        
            
                
    LDAP
            
            
         
        
    
        
        
            
                
    Microsoft Teams
            
            
         
        
    
        
        
            
                
    Slack
            
            
         
        
    
        
        
            
                
    Stripe
            
            
         
        
    
        
        
            
                
    Trello
            
            
         
        
    
                
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        Integrations
            
                
    Basecamp
            
            
         
        
    
        
        
            
                
    Discord
            
            
         
        
    
        
        
            
                
    GitHub
            
            
         
        
    
        
        
            
                
    Jira
            
            
         
        
    
        
        
            
                
    LDAP
            
            
         
        
    
        
        
            
                
    Microsoft Teams
            
            
         
        
    
        
        
            
                
    Slack
            
            
         
        
    
        
        
            
                
    Stripe
            
            
         
        
    
        
        
            
                
    Trello
            
            
         
        
    
                
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