Glassbox vs. Heap Comparison


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About The Glassbox digital experience analytics platform gives you cutting-edge digital capabilities that enable you to deliver better user journeys to power your business growth. Now that your customers have moved online and are embracing mobile with increasing speed, it’s never been more important for organizations to ensure that their websites and mobile apps operate optimally and deliver fantastic user journeys. They also need to use the data their business generates, analyzing every user session to personalize customer journeys and drive greater engagement. Engineers need performance analytics to measure reliability. Product managers want to know how to improve engagement and conversion rates. Customer service reps want to pinpoint the source of an issue so they can resolve user struggles.	About Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes looking for an experience analytics platform	Audience Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $500.00/year Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Glassbox Founded: 2010 Israel www.glassbox.com/solutions/	Company Information Contentsquare Founded: 2012 France www.heap.io
Alternatives Google Analytics Google	Alternatives Kubit
Canvs	Smartlook
Contentsquare	Datadog
Heap Contentsquare	Fullstory
Pendo View All	Pendo View All
Categories Customer Journey Mapping Tools Digital Analytics Digital Experience Platforms (DXP) Mobile App Optimization Product Analytics	Categories Business Intelligence Customer Journey Mapping Tools Data Visualization Digital Analytics eCommerce Analytics eCommerce Tools Marketing Analytics Marketing Attribution Mobile App Optimization Product Analytics Reporting Visual Feedback Web Analytics
	Show More Features Business Intelligence Features Ad Hoc Reports Benchmarking Budgeting & Forecasting Dashboard Data Analysis Key Performance Indicators Natural Language Generation (NLG) Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend / Problem Indicators Visual Analytics Data Visualization Features Analytics Content Management Dashboard Creation Filtered Views OLAP Relational Display Simulation Models Visual Discovery Reporting Features Customizable Dashboard Data Source Connectors Drag & Drop Drill Down Email Reports Financial Reports Forecasting Marketing Reports OLAP Report Export Sales Reports Scheduled / Automated Reports Web Analytics Features Campaign Management Conversion Tracking Form Analytics Goal Tracking Keyword Tracking Multiple Site Management Pageview Tracking Referral Source Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking
Integrations Black Crow AI Cerebra DataUnlocker Dopt Gigasheet Guideflow Ikigai Indent Kameleoon Mode Numeric PeakCommerce Pipedream Prelay Shift Spree Commerce Stackpile Supaboard Transcend interviewing.io Show More Integrations View All 1 Integration	Integrations Black Crow AI Cerebra DataUnlocker Dopt Gigasheet Guideflow Ikigai Indent Kameleoon Mode Numeric PeakCommerce Pipedream Prelay Shift Spree Commerce Stackpile Supaboard Transcend interviewing.io Show More Integrations View All 60 Integrations
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