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About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

About

​ScreenApp is an AI-powered platform that transforms your recordings into actionable insights, helping you save hours daily. It offers features such as an AI notetaker that captures every detail automatically, converting spoken words into flawless text with pinpoint accuracy. It also provides a discreet recorder and meeting bots to transform conversations into actionable knowledge. With ScreenApp, you can tap to record on any device with polished simplicity and then tap again to discover extraordinary audio moments instantly. It allows you to ask questions directly to your video recordings and receive intelligent insights extracted from visual content, not only transcripts. Additionally, ScreenApp supports understanding without barriers, as advanced translation delivers natural understanding across languages. You can seamlessly integrate ScreenApp's recorders, meeting bots, and robust API with your existing recordings for complete flexibility.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Audience

Anyone searching for a tool to enhance productivity through AI-driven transcription, summarization, and recording of audio and video content

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£10
Free Version
Free Trial

Pricing

$14 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Company Information

ScreenApp
Founded: 2023
Australia
screenapp.io

Alternatives

Alternatives

QuickWhisper

QuickWhisper

IWT Pty Ltd
Fireflies.ai

Fireflies.ai

Fireflies

Categories

Categories

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Airtable
Asana
Asterisk
ClickUp
Discord
FreePBX
Google Docs
Google Drive
Google Meet
Greenhouse
HubSpot CRM
Jira
Notion
Pipedrive
Salesforce
Salesloft
Slack
Zoho CRM
Zoom
monday.com

Integrations

Airtable
Asana
Asterisk
ClickUp
Discord
FreePBX
Google Docs
Google Drive
Google Meet
Greenhouse
HubSpot CRM
Jira
Notion
Pipedrive
Salesforce
Salesloft
Slack
Zoho CRM
Zoom
monday.com
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Claim GTranscribe and update features and information
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