Freshsuccess

Freshsuccess

Freshworks
+
+

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About

Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.

About

Workorb AI is the future of work for customer-facing teams, with automated complex repetitive tasks and greatly improved sales, upsell and service outcomes. We stitch internal and external conversations to untangle multi-year, multi-people B2B customer relationships using a new class of LLMs — Graph Large Language Models.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer success teams

Audience

Enterprises, Businesses with enterprise customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/customer-success-software/

Company Information

Workorb AI
Founded: 2022
Canada
workorb.ai

Alternatives

FROGED

FROGED

FROGED Technologies

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
NexJ CRM

NexJ CRM

NexJ Systems Inc.

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

AskNicely
Auth0
Chargebee
Copper
Freshsales
Google Calendar
Help Scout
HubSpot CRM
Insightly
Mixpanel
NetSuite
OAuth
OneLogin
Pipedrive
Recurly
Salesforce
Stripe
Xero
Zuora

Integrations

AskNicely
Auth0
Chargebee
Copper
Freshsales
Google Calendar
Help Scout
HubSpot CRM
Insightly
Mixpanel
NetSuite
OAuth
OneLogin
Pipedrive
Recurly
Salesforce
Stripe
Xero
Zuora
Claim Freshsuccess and update features and information
Claim Freshsuccess and update features and information
Claim Workorb AI and update features and information
Claim Workorb AI and update features and information