About
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help.
From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data.
This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
|
About
Hypergrowth companies such as Bonami, Twisto, Expan.do, Sanasport and many others are using OneTone.ai Automated Supervisor to monitor 100% of their customer communications and to identify issues leading to customer & revenue losses.
OneTone.ai Automated Supervisor is an AI-powered tool for Customer Support & QA Leaders, which automates quality supervision of all written customer communications.
By using OneTone.ai you can:
- Save 25%-50% of your CS & QA Leaders and Supervisors time.
- Compare qualities of your agents in a minute based on real-time data from 100% of their conversations.
- Replace manual reviewing and improving (feed-backs) of your customer support agents by automated AI solution.
- Get a quality comparison of all your multi-language agents.
OneTone.ai monitors issues such as:
- Missing CTA (Call-To-Action, e.g. not added link to the product, no solution provided, etc.)
- Negative tone, Vulgar words, Arguing, Spelling mistakes, Company Code mistakes
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Enterprise companies looking for AI Agents designed for every customer moment
|
Audience
Companies interested in an AI customer service solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationForethought
Founded: 2018
United States
www.forethought.ai/
|
Company InformationOneTone.ai
Founded: 2021
United States
onetone.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
|
Integrations
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
|
|||||
|
|
