Magentrix Customer SuccessMagentrix
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About
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help.
From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data.
This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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About
Channel Partners are producing when they can get the resources they need to close deals. Make it easy for them to get support on-demand in a self-serve portal. From faster onboarding, streamlined deal registration, access to information, and real-time collaboration with channel managers, partners couldn't be happier. Give customers the autonomy to help themselves, get support, access resources, and create a place where they can help each other. A branded and fully customizable web portal automates repetitive tasks and lets customers engage on their terms. Stand out from the crowd by disrupting and digitally transforming your industry. Magentrix partner portals enable your channel program to improve collaboration, increase productivity and grow revenue. It's one integrated and seamless environment for your channel partners. Automate the manual processes of day-to-day partner maintenance, enabling channel managers to save time and stay focused on strategic business activities.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprise companies looking for AI Agents designed for every customer moment
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Audience
Businesses seeking a solution to manage their operations and improve their processes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationForethought
Founded: 2018
United States
www.forethought.ai/
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Company InformationMagentrix
Founded: 2012
Canada
www.magentrix.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Gladly
Gorgias
HaloCRM
HelpDesk
Intercom
Jira
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Integrations
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Gladly
Gorgias
HaloCRM
HelpDesk
Intercom
Jira
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