UMAX

UMAX

Itineris
+
+

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About

Fluentgrid Integrated Operations Center (IOC) is an operations intelligence solution that provides organization wide situational awareness in integration with various operations and enterprise systems. Fluentgrid IOC solution’s IoT and advanced analytics capabilities help identify and mange incidents with the help of predefined SOPs, besides predicting and preventing events before they occur. A smart city entails uninterrupted flow of utility services through coordinated instrumentation, participative governance through citizen involvement and gaining deeper insights into city data for continuous improvement. Fluentgrid’s City Operations Center (COC) solution, built around Actilligence platform, makes this possible by integrating all the city systems and the smart elements at the centralized command and control center, facilitating real time, collaborative and informed decision making.

About

UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Cities that want a smart utility management system

Audience

Companies and enterprises searching for a solution to optimize their business processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fluentgrid
Founded: 1998
India
fluentgrid.com/integrated-operations-center/

Company Information

Itineris
United States
www.itineris.net/north-america/solutionforutilities/

Alternatives

Alternatives

Fluentgrid AMI

Fluentgrid AMI

Fluentgrid
Fluentgrid CIS

Fluentgrid CIS

Fluentgrid
Fluentgrid MDMS

Fluentgrid MDMS

Fluentgrid
UtilAbility

UtilAbility

Cogitate

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Integrations

DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)
Microsoft Dynamics 365

Integrations

DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)
Microsoft Dynamics 365
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