Zervicio

Zervicio

Manage Smart Solutions
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About

Flowlens - built by a small business, designed for small businesses. Flowlens is end-to-end business management software designed specifically for growing SME manufacturers around the world. Whether you’re scaling production, managing complex supply chains, or improving customer service, Flowlens brings your people, processes, and data together in one connected platform. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers, suppliers, and inventory with complete visibility • Streamline production and capacity planning • Automatically identify stock shortages and create purchase orders • Handle multi-level BOMs and production routings with ease • Manage unlimited SKUs across your product lines • Maintain traceability and quality compliance • Control multi-site and multi-level stock operations • Deliver exceptional after-sales service with full product history • Integrate seamlessly with Xero, QuickBooks and Sage.

About

Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Flowlens helps SME manufacturers worldwide simplify operations, gain real-time insights, and scale efficiently — without the complexity or cost of traditional ERP systems

Audience

Companies searching for a solution to automate customer support services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£39/user/month
Free Version
Free Trial

Pricing

$20.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Flowlens
Founded: 2006
United Kingdom
flowlens.com

Company Information

Manage Smart Solutions
India
www.zervicio.com

Alternatives

Alternatives

Zed-Service

Zed-Service

Zed-Axis Technologies
Nural ASM

Nural ASM

Nural
ServiceManager

ServiceManager

ServiceCentral Technologies
BatchMaster ERP

BatchMaster ERP

BatchMaster Software

Categories

Categories

Inventory Control Features

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
Serial Number Tracking
SKU / UPC Codes
Supplier Management

MRP Features

Bills of Material
Compliance Management
Document Management
Forecasting
Formula Management
Inventory Management
Order Management
Process Manufacturing
Product Configurator
Production Scheduling
Quality Control
Quality Management
Quote Management
Reporting/Analytics
Resource Management
Safety Management
Supplier Management
Supply Chain Management

Manufacturing Features

Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Manufacturing Execution Features

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Mailchimp
QuickBooks Online
QuickBooks Online Advanced
Sage 50
Xero

Integrations

Mailchimp
QuickBooks Online
QuickBooks Online Advanced
Sage 50
Xero
Claim Zervicio and update features and information
Claim Zervicio and update features and information