Flow XO vs. Zoho SalesIQ Comparison


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About Flow XO is a powerful automation product that allows you to quickly and simply build incredible chatbots that help you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer. A chatbot shouldn’t pretend to be a human, but it should act like one. Chatbots are perfect as a front-door to your business, providing a simple and friendly way for customers to ask basic questions or send information instead of searching through website content or completing traditional online forms. The possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers.	About Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies looking for a Chatbot solution	Audience Zoho SalesIQ can be used by businesses of all sizes across all industries. It's the most cost effective customer engagement platform you can ever get.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19 per month Free Version Free Trial	Pricing $0/month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Flow XO Founded: 2007 United Kingdom flowxo.com	Company Information Zoho Founded: 1996 India www.zoho.com/salesiq/
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Categories Chatbot Conversational AI	Categories Chatbot Conversational AI Conversational Marketing Customer Engagement Lead Scoring Live Chat Marketing Sales Sales Enablement Sales Engagement Website Visitor Identification
	Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Show More Features Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking
Integrations ActiveCampaign BigCommerce Campaign Monitor Constant Contact Mad Mimi Mailchimp Salesforce Telegram WooCommerce Zendesk Zoho CRM Eventbrite GetResponse Google Tasks HubSpot Customer Platform Microsoft OneNote Squarespace Volusion WordPress Zoho Payroll Show More Integrations View All 77 Integrations	Integrations ActiveCampaign BigCommerce Campaign Monitor Constant Contact Mad Mimi Mailchimp Salesforce Telegram WooCommerce Zendesk Zoho CRM Eventbrite GetResponse Google Tasks HubSpot Customer Platform Microsoft OneNote Squarespace Volusion WordPress Zoho Payroll Show More Integrations View All 80 Integrations
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