Flagship.io vs. Userback Comparison


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About Flagship.io is a feature flagging platform for modern engineering and product teams that eliminates the risks of future releases by separating code deployments from these releases. With Flagship, you can accelerate development cycles and ship anywhere anytime, even on Friday nights. With Flagship, we push the concept of feature flags to the next level giving you full control over the release process. With Flagship, you can: - Switch features on or off through remote config. - Separate code deployments from future releases, allowing engineering teams to deploy code at their pace while enabling product teams to release these features when they’re ready. - Automatically roll-out your features gradually to monitor performance in line with their associated KPIs and gather feedback from your most relevant users. - Roll back any feature should any issues arise while testing in production while your team analyzes the problem. - Segment users by granting access to a feature	About Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience DevOps, Software Engineers, Web Developers, Product Managers	Audience Product Managers, SaaS Companies, Web Developers, QA Testers, Website Owners, CX Managers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $7 per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Flagship United States www.flagship.io/sign-up/	Company Information Userback Founded: 2016 Australia www.userback.io
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Categories Continuous Delivery Feature Management	Categories Bug Tracking Complaint Management Customer Experience Customer Feedback Customer Success Design Feedback Digital Experience Platforms (DXP) Feature Management Issue Tracking Product Management Session Replay Usability Testing User Research UX Visual Feedback
Feature Management Features A/B Testing Entitlement Management Feature Alerts Feature Flag / Toggle Feature Rollout Management Kill Switch KPI Monitoring Multivariate Testing Product Experimentation Whitelist Creation Show More Features Continuous Delivery Features Application Lifecycle Management Application Release Automation Build Automation Build Log Change Management Configuration Management Continuous Deployment Continuous Integration Feature Toggles / Feature Flags Quality Management Testing Management	Show More Features Bug Tracking Features Backlog Management Filtering Issue Tracking Release Management Task Management Ticket Management Workflow Management Complaint Management Features Case Management Complaint Classification Corrective Actions (CAPA) Customer Complaint Tracking Feedback Management Forms Management Issue Tracking Quality Assurance Management Routing Self Service Portal Social Media Monitoring Survey Management Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Customer Success Features Account Alerts Account Management Communication Management Customer Engagement Customer Lifecycle Management Health Score Onboarding Revenue Management Usage Tracking / Analytics Win / Loss Analysis Digital Experience Platforms (DXP) Features Alerts / Notifications Auto-Tagging Blogs Calendar Content Modeling Digital Asset Management File Sharing Form Builder Forums / Message Boards Headless CMS Knowledge Base Performance Monitoring Personalization / Segmentation Reporting / Analytics Surveys / Polls Templates User Management / Permissions Version Control Wiki Workflow Management Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Product Management Features Collaboration Feedback Collection Idea Management Milestone Tracking Prioritization Product Roadmapping Release Management Requirements Management Resource Management Workflow Management Session Replay Features Eye Tracking Form Analytics Heatmaps Mouse Tracking Optimization Tools Session Recording Surveys User Experience Analysis User Feedback Visitor Segmentation UX Features Animation For Mobile For Websites Heatmaps Prototyping Screen Activity Recording Unmoderated Testing Usability Testing User Journeys User Research Usability Testing Features A/B Testing Annotations Audience Targeting Heatmaps Impression Testing Mobile Testing Moderated Usability Testing Prototype Testing Quantitative Metrics Remote User Testing Reporting / Analytics Surveys and Feeback Video Recording / Transcription
Integrations GitHub GitLab Asana Azure DevOps Server Basecamp Bitbucket Integrately Jira Jira Work Management Linear Segment Shopify Slack Stackreaction Teamwork.com Trello WordPress Wrike Zapier Zendesk Show More Integrations View All 4 Integrations	Integrations GitHub GitLab Asana Azure DevOps Server Basecamp Bitbucket Integrately Jira Jira Work Management Linear Segment Shopify Slack Stackreaction Teamwork.com Trello WordPress Wrike Zapier Zendesk Show More Integrations View All 23 Integrations
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