Faddom vs. Pointel Genesys Configuration Management Solution Comparison


Faddom	Pointel Genesys Configuration Management Solution Pointel	+	+
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		Related Products ManageEngine OpManager OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. 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About Faddom offers real-time, agentless application dependency mapping to give IT teams instant, risk-free visibility into hybrid environments. No credentials, no software installs, and no firewall changes. Faddom maps servers, applications, cloud resources, and traffic flows within an hour of deployment. This always-live mapping supports security audits, change impact analysis, cloud migration, IT documentation, and incident response. Faddom provides continuous infrastructure clarity without disruption, enabling better planning, control, and compliance. Trusted by organizations across industries, Faddom is built for speed, security, and simplicity. Deploy fast. Discover more. Stay in control.	About Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT operations teams and consultants	Audience Companies that need a configuration management solution for Genesys Cloud
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0 Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.3 / 5 ease 4.3 / 5 features 4.3 / 5 design 4.0 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Faddom Founded: 2021 Israel faddom.com	Company Information Pointel Founded: 1999 United States www.pointel.com/solutions/cms/
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Categories Application Dependency Mapping Change Management Cloud Migration CMDB Data Center Infrastructure Management (DCIM) Data Center Management Data Center Networking Data Mapping Enterprise Architecture IT Documentation Microsegmentation Network Mapping Network Traffic Analysis (NTA)	Categories Change Management CMDB
CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping	CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping
Integrations AWS CloudFormation Amazon Web Services (AWS) Azure Marketplace BMC Helix CMDB Docker Genesys Cloud CX Google Cloud Platform Kubernetes Microsoft Azure Microsoft Hyper-V New Relic Oracle Cloud Infrastructure Pointel DCCM ServiceNow Slack Splunk AppDynamics VMware Cloud VMware vSphere Show More Integrations View All 16 Integrations	Integrations AWS CloudFormation Amazon Web Services (AWS) Azure Marketplace BMC Helix CMDB Docker Genesys Cloud CX Google Cloud Platform Kubernetes Microsoft Azure Microsoft Hyper-V New Relic Oracle Cloud Infrastructure Pointel DCCM ServiceNow Slack Splunk AppDynamics VMware Cloud VMware vSphere Show More Integrations View All 2 Integrations
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