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About

Faddom offers real-time, agentless application dependency mapping to give IT teams instant, risk-free visibility into hybrid environments. No credentials, no software installs, and no firewall changes. Faddom maps servers, applications, cloud resources, and traffic flows within an hour of deployment. This always-live mapping supports security audits, change impact analysis, cloud migration, IT documentation, and incident response. Faddom provides continuous infrastructure clarity without disruption, enabling better planning, control, and compliance. Trusted by organizations across industries, Faddom is built for speed, security, and simplicity. Deploy fast. Discover more. Stay in control.

About

Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT operations teams and consultants

Audience

Companies that need a configuration management solution for Genesys Cloud

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Faddom
Founded: 2021
Israel
faddom.com

Company Information

Pointel
Founded: 1999
United States
www.pointel.com/solutions/cms/

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Iconics

Categories

Categories

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Integrations

AWS CloudFormation
Amazon Web Services (AWS)
Azure Marketplace
BMC Helix CMDB
Docker
Genesys Cloud CX
Google Cloud Platform
Kubernetes
Microsoft Azure
Microsoft Hyper-V
New Relic
Oracle Cloud Infrastructure
Pointel DCCM
ServiceNow
Slack
Splunk AppDynamics
VMware Cloud
VMware vSphere

Integrations

AWS CloudFormation
Amazon Web Services (AWS)
Azure Marketplace
BMC Helix CMDB
Docker
Genesys Cloud CX
Google Cloud Platform
Kubernetes
Microsoft Azure
Microsoft Hyper-V
New Relic
Oracle Cloud Infrastructure
Pointel DCCM
ServiceNow
Slack
Splunk AppDynamics
VMware Cloud
VMware vSphere
Claim Faddom and update features and information
Claim Faddom and update features and information
Claim Pointel Genesys Configuration Management Solution and update features and information
Claim Pointel Genesys Configuration Management Solution and update features and information