Webex AI AgentWebex
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Related Products
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About
FULLY AI enables businesses to deliver a seamless, AI-powered customer experience that covers the entire customer journey—from initial engagement to after-sales support—across all touchpoints. The platform integrates smoothly into existing systems and offers multi-channel support, ensuring businesses meet customers wherever they are, whether through web, mobile, social media, or voice interactions. With its no-code, customizable solutions, businesses can effortlessly create tailored AI-powered customer journeys without the need for technical expertise, using pre-verified use cases and adaptable templates.
FULLY AI envisions a future where AI agents autonomously handle complex tasks, improving efficiency and enhancing customer engagement, enabling businesses to deliver impactful, human-AI interactions effortlessly. By focusing on sectors with complex products and high-touch service needs, Fully AI seeks to empower companies through scalable AI, improving user satisfaction.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
B2B companies
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFULLY AI
Founded: 2023
Germany
www.gofully.ai
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Super Intern
Webex Contact Center
WhatsApp
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Super Intern
Webex Contact Center
WhatsApp
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