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About

At Visualutions, we feel it’s more important who we serve rather than what we’ve developed. Community Health is a foundation for the healthcare system in America, serving almost 20 percent of the nation’s healthcare needs. We very proudly provide medical billing, EHR software and other services to those who consistently serve the underserved populations of the county. Who We Serve Community Health Patient Centered Medical Home Federally Qualified Health Center Indian Health Center County Health Rural Health Ambulatory Care At Visualutions, we began working with Federally Qualified Health Centers in 2000. Today, we have almost two decades of experience providing products and services to address their unique needs. Visualutions has continued to add functionality and services designed to extend the capabilities of athenaPractice™ (formerly Centricity Practice Solutions) during that time becoming the vendor for athenaPractice enhancements.

About

InvGate Service Management is a reliable help desk and asset management solution created to provide IT support and to optimize the provision of IT services. Comes with the most intuitive and easy to understand user interface, InvGate Service Management offers a multi-departmental service fulfillment solution with federated asset management capability for seamless integration between the asset requiring service and the service request. InvGate Service Management features a drag-and-drop graphical workflow builder, 100% code-free configuration, custom dashboards, business analytics reporting, SLAs, email ticketing, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For community health centers that need a revenue cycle management software for medical billing and EHR concerns

Audience

InvGate Service Desk is designed for IT service providers, both in the public and private sectors, such as government agencies, educational institutions, and IT companies.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Visualutions
Founded: 1996
United States
www.visualutions.com

Company Information

InvGate
Founded: 2004
United States
www.invgate.com

Alternatives

Patagonia Health EMR

Patagonia Health EMR

Patagonia Health

Alternatives

Web Tracks

Web Tracks

Gritware
PACE+

PACE+

PacePlus
Freshservice

Freshservice

Freshworks

Categories

Categories

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Integrations

Gmail
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier

Integrations

Gmail
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier
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