FOIAXpressOPEXUS
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Related Products
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About
As the emphasis on open government and transparency continues to increase, government agencies and institutions are looking for better ways to streamline FOIA request tracking and management to facilitate greater citizen interaction. FOIAXpress, North America’s leading FOIA request tracking and management software, has revolutionized the industry, empowering FOIA, Privacy and Open Government personnel, and departments of all sizes to spend less time on administrative tasks and significantly reduce the time and money it takes to fulfill requests. Built on the eCase adaptive case management platform, FOIAXpress offers government agencies a single, unified application for managing the entire lifecycle of requests and appeals — from initial inquiry to delivery of documents through archiving and deletion according to agency retention rules.
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About
GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind. Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties. If you have a public records problem; we have a solution! The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs. Patent-pending deflection tools deliver requested information in-line and before a request is submitted.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Individuals searching for an FOIA request tracking and management solution
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Audience
Government agencies and companies interested in a solution to manage their security and operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOPEXUS
United States
www.opexustech.com/product/foiaxpress/
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Company InformationWebQA
Founded: 2000
United States
www.webqa.net
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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