FCS GatewayFCS Computer Systems
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TalQQBurst
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About
Integrate billing and guest data seamlessly with FCS Gateway, a gateway and call accounting solution. FCS Gateway features a centralized hub that allows users to simplify complex interface requirements and integrations. FCS Gateway features multi-language capabilities that cater to different people supporting the industry. With FCS Gateway's remote access feature, users can handle reporting and maintenance anywhere, anytime. Experience seamless billing and guest data integration with FCS Gateway. A complete gateway solution for providing guest data, call accounting, billing and a wide range of interface hub capabilities with all major PMS and PABX systems in the market. Hosted billing functionalities for all kinds of services including call billing, mini-bar posting, F&B, videos, Internet, bundle billing, etc. Supports other 3rd party systems for seamless integration for billing to the PMS.
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About
TalQ is a cloud-based call accounting solution with an automated voicemail function designed for the hospitality industry. It enables hotels to track and bill customer calls and room requests accurately, ensuring precise billing and improved operational efficiency. The system offers role-based access control to maintain data security, allowing administrators to manage user permissions effectively. With integrated deployment monitoring, TalQ centralizes data from properties worldwide on a unified platform, providing actionable insights through an intuitive dashboard. The automated voicemail feature facilitates quick responses to customer requests, enhancing guest satisfaction. Additionally, TalQ supports services like mini bar management, wake-up alarms, room service, and voice mailboxes, contributing to a comprehensive guest experience. The solution is compatible with both on-premises systems and cloud PBX systems, offering flexibility in deployment.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Property managers and companies requiring a digital solution to manage their properties and operations
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Audience
Hotel managers looking for a solution to streamline their telecommunication services and enhance their operational efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFCS Computer Systems
Founded: 1982
Singapore
fcscs.com/more-solutions/
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Company InformationQBurst
Founded: 2004
United States
www.qburst.com/en-us/products/talq/
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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Integrations
No info available.
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Integrations
No info available.
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