Related Products
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About
FASTEP recognizes equipment, offers relevant instructions, and assigns guidance to controls in augmented reality, leaving them in place even if you look away. Follow FASTEP and solve problems. For service companies, FASTEP offers different scenarios of use: facilitates the solution of issues for which there is no need for a technical support team to visit; increases the efficiency of service engineers, especially with a wide variety of serviced equipment; helps educate newbies and reduce mistakes. Enterprises with a large territorial distribution of objects receive a tool to support service engineers and operators. The digital assistant FASTEP works with and without communication, in augmented reality modes and displaying objects on images. The application integrates with maintenance and repair systems, records the process on video and provides a connection with a remote expert, if a non-standard situation requires it.
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About
Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. Help me Fix is comprised of Aidenn, an AI repairs assistant, Help me Fix Resident, Help me Fix Engineer and our Nationwide Network of semi-retired tradespeople. Help me Fix enables residents to self-fix simple repairs using AI diagnostics, computer vision, helpful videos, video triage escalation and job reporting, and empowers contact centre operatives and internal and field technicians to help residents over video by resolving issues remotely and increasing first time fix rates.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations searching for a digital assistant solution
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Audience
Social Housing Providers, Contractors, Letting Agents, Call Centres, Manuacturers, Surveyors
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
£100 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFASTEP
fastep.io
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Company InformationHelp me Fix
Founded: 2019
helpmefix.io
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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