Extensions

Extensions

Entalysis
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About

An Entalysis Extensions business performance management solution gives a clear picture of what your management information systems are not reporting and enables the missing functionality required to optimize your business processes. Entalysis' software platform which enables the methodologies, analyses, collaboration, and tools of your solution is called Extensions. Whether the relevant business processes related to supply chain, personnel, finance, or sales and marketing, Extensions has the flexibility to build and deploy your solution both quickly and easily. Collaborate vertically from c-level executives to the shop floor, and horizontally across sites, divisions and businesses. Bridge the gap between strategy and execution by using optimal analyses and functionality, free from the reporting and functionality constraints of existing management information systems. Gain insight by fully exploiting the large volumes of data within your business.

About

Globitel’s Performance Management Platform automates the process of monitoring, measuring and evaluating overall performance of the customer engagement center in real time. The Globitel Performance Management Platform solution captures and aggregates data across multiple platforms using a single interface. In addition, the software empowers agents by allowing them to monitor their own performance scores and manage their incentive plans and evaluations. This ultimately reduces operational expenses and increases the center’s delivery efficiency. Globitel’s Performance Management Platform gathers information related to agent performance from all your call center platforms. Examples of call center platforms include Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), E-Learning component etc. The dynamic KPI builder in Globitel’s Performance Management Platform, allows call center managers to perform several functions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in search of a tool that enables the missing functionality required to optimize their business processes

Audience

Companies seeking a soltuion to manage agents’ performance effortlessly and in real-time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Entalysis
Founded: 2002
United Kingdom
www.entalysis.com

Company Information

Globitel
Founded: 1996
Jordan
www.globitel.com

Alternatives

ActiveMetrics

ActiveMetrics

PureShare

Alternatives

MYGIDE

MYGIDE

GIDE International
macs Controlling Software

macs Controlling Software

macs Controlling
Globitel E-911

Globitel E-911

Globitel
Profit.co

Profit.co

Profit Apps Inc
TCM

TCM

TCM Infosys
TelStrat QM

TelStrat QM

Serenova

Categories

Categories

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Performance Management Features

Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Integrations

No info available.

Integrations

No info available.
Claim Extensions and update features and information
Claim Extensions and update features and information
Claim Globitel Performance Management System (PMP) and update features and information
Claim Globitel Performance Management System (PMP) and update features and information