ExpandITExpandIT
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iCepts Mobile Field Service ManagementiCepts Technology
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About
ExpandIT enables organizations who perform service or installation to maximize productivity while reducing administration costs. Included in the solution are ExpandIT Service Portal, ExpandIT Service, and ExpandIT Resource Planning. ExpandIT’s Mobile Field Service Software connects field technicians with information they need to work anywhere, even offline! With ExpandIT, technicians can quickly schedule jobs in the field, manage their work orders and create reports on their mobile device, tablet, or computer. As soon as the field technician finishes a job, the data will flow all the way to invoicing in minutes. ExpandIT Resource Planning is built to support dispatchers. The Dispatch software receives real-time updates from the field, allowing for an accurate overview of the resources in the field. Dispatchers can easily schedule jobs to field technicians and track time, materials, and other resources.
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About
Managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management. Field Service Management for Business Central mobile dashboard improvements, by iCepts Technology, allows for a better service level experience for remote personnel. Business Central provides features to help you deliver service according to the contracts that you have created and the service orders that you have committed to fulfilling. Your service technicians or dispatcher will find outstanding service orders easy to locate when they use the Dispatch Board. At a glance, the Dispatch Board shows which orders are in progress and which orders are complete.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies who perform service and installation work looking for a Field Service Software solution
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Audience
Businesses searching for a field service management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationExpandIT
Founded: 1998
Denmark
www.expandit.com
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Company InformationiCepts Technology
United States
www.icepts.com/mobile-field-service-management-for-business-central/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Microsoft Dynamics 365 Business Central
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