RingCentral RingCX

RingCentral RingCX

RingCentral
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About

Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.

About

RingCentral's RingCX is an AI-powered contact center solution designed to streamline customer support and enhance interactions. By integrating voice, video, and over 20 digital channels into a single platform, it enables agents to engage customers through their preferred communication methods. The inclusion of RingSense AI provides real-time insights, automates tasks, and offers assistance throughout the customer journey, improving both agent performance and customer satisfaction. With a user-friendly interface and straightforward deployment, businesses can implement RingCX within days. Pricing starts at $65 per user per month, which includes unlimited minutes and access to all core contact center features.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses who want a cloud phone system

Audience

RingCentral RingCX supports contact centers and companies with two or 1000+ employees who want to improve their overall call experiences.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Evolve IP
Founded: 2011
United States
www.evolveip.net

Company Information

RingCentral
Founded: 2003
United States
www.ringcentral.com

Alternatives

Alternatives

Microtalk

Microtalk

Microtalk Europe Limited

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Microsoft 365
Microsoft Teams
NetSuite
Salesforce
Zendesk
ClicData
Dropbox
GoldMine CRM
HappyFox
Klearcom
Microsoft Bot Framework
Oracle CRM On Demand
Oracle Cloud Infrastructure
Retently
Solvemate
Sourcetable
SpiceX
Textel
Trello
VipeCloud

Integrations

Microsoft 365
Microsoft Teams
NetSuite
Salesforce
Zendesk
ClicData
Dropbox
GoldMine CRM
HappyFox
Klearcom
Microsoft Bot Framework
Oracle CRM On Demand
Oracle Cloud Infrastructure
Retently
Solvemate
Sourcetable
SpiceX
Textel
Trello
VipeCloud
Claim Evolve IP and update features and information
Claim Evolve IP and update features and information
Claim RingCentral RingCX and update features and information
Claim RingCentral RingCX and update features and information