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About
EthOS gives companies a lens into the everyday lives of their customers, consumers, and employees. By seeing how people interact with products and services in real-world situations, companies are able to identify hidden problems, unearth new opportunities, and better understand the needs of their customers. Picture and video-based tasks allow you to be in-the-moment with participants, and live chat functionality helps you derive deeper understanding through real-time probing. Easily analyze and organize participant entries on Ethos’s intuitive dashboard. Out of the box reports, along with automated transcriptions, sentiment, and tone analysis help you uncover themes and insight more efficiently. EthOS is a simple to use DIY tool, but our team of researchers are available to offer a helping hand or take on full-service projects.
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About
AI that helps anyone talking to customers to quickly turn any meeting into roadmap clarity.
Usermuse joins Zoom, Microsoft Teams, or Google Meet calls.
Usermuse generates transcripts and automatically parses those transcripts into product signals (e.g., Needs, Pain Points, and Positive, Neutral & Negative sentiment). Usermuse categorizes, groups, sorts and de-dupes across any number of conversations leaving the Product team with a clear synthesis for product decision making.
Product Managers, Designers, and Researchers use Usermuse to conduct their qualitative user research.
Sales and Customer Success teams use Usermuse to efficiently and effortlessly deliver back to the Product team any and all insights from their calls with (prospective) customers.
Product teams can easily export the resulting synthesis to their favorite collaboration tools.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
The platform is best suited for companies who do the following: UX, Product Testing, Ethnography, Diary Studies, Qualitative/Remote Qualitative research, Exploratory and Discovery Research, CX, HX, EX, Customer Experience
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Audience
Product teams at B2B SaaS companies that feel like they are not doing enough customer research or the flow of information from Sales and Customer Support back to the Product team is insufficient.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$1500
Free Version
Free Trial
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Pricing
$50/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEthOS
United States
www.ethosapp.com
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Company InformationUsermuse
Founded: 2024
United States
www.usermuse.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Google Meet
Microsoft Teams
Zoom
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