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About

EthOS gives companies a lens into the everyday lives of their customers, consumers, and employees. By seeing how people interact with products and services in real-world situations, companies are able to identify hidden problems, unearth new opportunities, and better understand the needs of their customers. Picture and video-based tasks allow you to be in-the-moment with participants, and live chat functionality helps you derive deeper understanding through real-time probing. Easily analyze and organize participant entries on Ethos’s intuitive dashboard. Out of the box reports, along with automated transcriptions, sentiment, and tone analysis help you uncover themes and insight more efficiently. EthOS is a simple to use DIY tool, but our team of researchers are available to offer a helping hand or take on full-service projects.

About

AI that helps anyone talking to customers to quickly turn any meeting into roadmap clarity. Usermuse joins Zoom, Microsoft Teams, or Google Meet calls. Usermuse generates transcripts and automatically parses those transcripts into product signals (e.g., Needs, Pain Points, and Positive, Neutral & Negative sentiment). Usermuse categorizes, groups, sorts and de-dupes across any number of conversations leaving the Product team with a clear synthesis for product decision making. Product Managers, Designers, and Researchers use Usermuse to conduct their qualitative user research. Sales and Customer Success teams use Usermuse to efficiently and effortlessly deliver back to the Product team any and all insights from their calls with (prospective) customers. Product teams can easily export the resulting synthesis to their favorite collaboration tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

The platform is best suited for companies who do the following: UX, Product Testing, Ethnography, Diary Studies, Qualitative/Remote Qualitative research, Exploratory and Discovery Research, CX, HX, EX, Customer Experience

Audience

Product teams at B2B SaaS companies that feel like they are not doing enough customer research or the flow of information from Sales and Customer Support back to the Product team is insufficient.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$1500
Free Version
Free Trial

Pricing

$50/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EthOS
United States
www.ethosapp.com

Company Information

Usermuse
Founded: 2024
United States
www.usermuse.ai

Alternatives

Questly AI

Questly AI

Questly

Alternatives

Categories

Categories

Integrations

Google Meet
Microsoft Teams
Zoom

Integrations

Google Meet
Microsoft Teams
Zoom
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