Enghouse Smart Interaction Recording vs. RingCentral RingEX Comparison


Enghouse Smart Interaction Recording Enghouse Networks	RingCentral RingEX RingCentral	+	+
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About Feature-rich multi-channel recording, quality monitoring and voice analytics solution used by businesses of all sizes across the world for compliance, security and improving service levels. Unlock customer insight using audio mining and speech-to-text transcription coupled with an advanced text index and search engine. Smart Interaction Recording is a cloud-based, multi-tenant platform offering Telecom Operators with a rich value to add a suite of services. Operators can provide corporate customers with regulatory compliant recording within verticals such as finance, insurance and healthcare.		About RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes searching for a cloud-based Call Recording solution		Audience RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $19.99/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 4.7 / 5 ease 4.4 / 5 features 4.7 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Enghouse Networks Founded: 1984 Canada enghousenetworks.com		Company Information RingCentral Founded: 2003 United States www.ringcentral.com
Alternatives Otter.ai		Alternatives Dialpad Connect Dialpad
NoNotes		TollFreeForwarding
Transgate		ULTATEL
CallHub		Ooma Office Ooma
AccurateScribe.ai View All		RingCentral Video RingCentral View All
Categories Call Center Infrastructure (CCI) Call Recording Speech to Text		Categories Business Phone Systems Business VoIP Call Center Infrastructure (CCI) Call Recording Cloud Communication Platform Cloud PBX Communications Experience Orchestration SIP Trunk Unified Communications Vanity Phone Number Video Conferencing Virtual Phone Number Web Conferencing
Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording		Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations APIANT Active Directory Box Cognito Forms Constant Contact Gong Jiminny Known Factors Microsoft Outlook Naranga Odoo PCRecruiter Pipedream Raklet Rippling SmartAdvocate Theta Lake Trelica ZIRO Show More Integrations		Integrations APIANT Active Directory Box Cognito Forms Constant Contact Gong Jiminny Known Factors Microsoft Outlook Naranga Odoo PCRecruiter Pipedream Raklet Rippling SmartAdvocate Theta Lake Trelica ZIRO Show More Integrations View All 69 Integrations
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