Enghouse Smart Interaction Recording vs. Otter.ai Comparison


Enghouse Smart Interaction Recording Enghouse Networks	Otter.ai	+	+
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About Feature-rich multi-channel recording, quality monitoring and voice analytics solution used by businesses of all sizes across the world for compliance, security and improving service levels. Unlock customer insight using audio mining and speech-to-text transcription coupled with an advanced text index and search engine. Smart Interaction Recording is a cloud-based, multi-tenant platform offering Telecom Operators with a rich value to add a suite of services. Operators can provide corporate customers with regulatory compliant recording within verticals such as finance, insurance and healthcare.	About Otter is where conversations live. Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Organizations who have the Otter advantage. Teams big and small trust Otter to transcribe their important conversations. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations using Otter on your phone or web browser. Import or sync recordings from other services. Integrate with Zoom. Get real-time streaming transcripts and, within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes searching for a cloud-based Call Recording solution	Audience Teams of all sizes that want to generate rich notes from meetings, interviews, lectures, and more
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $8.33 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Enghouse Networks Founded: 1984 Canada enghousenetworks.com	Company Information Otter.ai Founded: 2016 United States otter.ai/
Alternatives Otter.ai	Alternatives Fathom
NoNotes	LumenVox
CallHub	Rev
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Categories Call Center Infrastructure (CCI) Call Recording Speech to Text	Categories AI Copilots AI Meeting Assistants AI Productivity AI Tools Call Recording Closed Captioning Conversation Intelligence Dictation Education Note-Taking Speech Recognition Speech to Text Subtitle Transcription
Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording	Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Show More Features Note-Taking Features Categories / Organization Clip From Web Document Scanning Formatting / Markdown Handwriting Hyperlinking Image Insertion List/Checklist Creation Printing Search Sharing / Collaboration Syncing Templates Voice Notes Speech Recognition Features Audio Capture Automatic Form Fill Automatic Transcription Call Analysis Concatenated Speech Continuous Speech Customizable Macros Multi-Languages Specialty Vocabularies Speech-to-Text Analysis Variable Frequency Voice Recognition Transcription Features AI / Machine Learning Annotations Audio/Video File Upload Automatic Transcription Collaboration Tools File Sharing For Manual Transcription Full Text Search Multi-Language Support Natural Language Processing (NLP) Playback Controls Speech Recognition Subtitles Text Editor Timecoding
Integrations 11x Axis LMS Coursiv Dropbox Google Calendar Google Chrome Google Meet Microsoft Teams Zoom	Integrations 11x Axis LMS Coursiv Dropbox Google Calendar Google Chrome Google Meet Microsoft Teams Zoom View All 9 Integrations
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