EnConnect vs. LivePerson Comparison


EnConnect Enqura	LivePerson	+	+
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About AI-powered digital communication product featuring an AI assistant, secure live chat and video calls to streamline interactions, with the added benefit of no human intervention needed. EnConnect enables safe and real-time communication between organizations and clients with digital assistant and secure messaging services. EnConnect’s live chat and high-definition video call capabilities take customer contacts to a new level of security and efficiency.	About The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Finance, Banks, Digital Banks, E-Money Institutions, Payment Institutions, Insurance, Government	Audience Companies interested in a comprehensive conversational AI solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Enqura Founded: 2014 United Kingdom www.enqura.com/enconnect/	Company Information LivePerson Founded: 1996 United States www.liveperson.com
Alternatives Cognigy.AI NiCE Cognigy	Alternatives Freshchat Freshworks
Crait	Lime Connect Lime Connect (formerly Userlike)
Crisp	LiveChat LiveChat Software
Chatwee	Heyday AI Hootsuite
LivePerson View All	Quiq View All
Categories AI Assistants Chatbot Live Chat Team Communication	Categories AI Assistants Chatbot Conversational AI Conversational Commerce Conversational Marketing Conversational Support Customer Experience Customer Service Experience Management Experience Orchestration Live Chat
	Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis
Integrations Blotout Causal Clinc Contentsquare EdgeTier Google Cloud Agent Assist Guru Integrate.io Lift AI Live Assist for Microsoft Dynamics 365 LivePerson Automotive Marchex Meltano SAP Store Storydoc Telmetrics Topbox Vonage Communications APIs (Nexmo) WordPress Zammo.ai Show More Integrations	Integrations Blotout Causal Clinc Contentsquare EdgeTier Google Cloud Agent Assist Guru Integrate.io Lift AI Live Assist for Microsoft Dynamics 365 LivePerson Automotive Marchex Meltano SAP Store Storydoc Telmetrics Topbox Vonage Communications APIs (Nexmo) WordPress Zammo.ai Show More Integrations View All 35 Integrations
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