EdifyEdify Labs
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Yeastar P-Series PBX SystemYeastar
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About
Customers no longer want omnichannel, they expect it. With our cloud-native contact center software, all channels are available to customers inside of a single interaction. Agents can provide better service faster with seamless switching and transfers, built-in real-time coaching and training features, and so much more. No long hold times. No repeated transfers. No disconnecting. No more asking customers to grab a pen. This is how customer service should be. Empower your agents while giving customers the self-service capabilities they want. Machine Learning kicks our omnichannel contact center platform up a notch, letting customers help themselves and enabling agents to focus on more complex requests. Using sentiment analysis, Natural Language Understanding, and seamless ties to CRM and other sources, our intelligent bot delivers a frictionless, truly unified CX.
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About
Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box.
With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps.
Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that need a comprehensive customer experience platform
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Audience
Companies of all sizes seeking an agile remote working solution that seamlessly integrates voice, mobility, and collaboration through unified communications.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEdify Labs
Founded: 2018
United States
www.edify.cx
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Company InformationYeastar
Founded: 2006
China
www.yeastar.com/
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Alternatives |
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Categories |
CategoriesThe Yeastar P-Series Phone System is a comprehensive business phone system that unifies voice, video, and collaboration into a single, high-performance platform. Engineered for the modern enterprise, it replaces fragmented communication tools with a streamlined "PBX-Plus-More" ecosystem. Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. The Yeastar P-Series Phone System has a built-in call center solution. This solution offers businesses a comprehensive package for calls, video, messaging, integrations, and more. It is suitable for businesses of all sizes. The Yeastar P-Series Phone System has a built-in call center solution. This solution offers businesses a comprehensive package for calls, video, messaging, integrations, and more. It is suitable for businesses of all sizes. The Yeastar P-Series Phone System provides cloud PBX solution, bringing telephony, contact center, and integrations together in one platform for your daily business operations. The Yeastar P-Series transforms the traditional phone system into a sophisticated CCaaS solution. By unifying inbound and outboun call center with omnichannel messaging—including WhatsApp, SMS, and Live Chat—it ensures businesses can meet customers on their preferred platforms through a single, intuitive interface. Easy to use, optimal, and scalable, Yeastar P-Series Phone System reinvents how business connects by converging calling, meeting, omnichannel messaging, integrations, and more in one simple solution, breaking down the boundaries of distance, platforms, and systems. Empower your workforce with Yeastar Linkus, the ultimate softphone designed to turn your mobile, desktop, or web browser into a powerful office extension. Whether you’re at home, in the field, or on the go, Linkus ensures you never miss a beat. The Yeastar P-Series Phone System is a comprehensive "PBX-Plus-More" solution, unifying voice, video, and collaboration into a single, agile platform. Built to meet the sophisticated demands of modern businesses, it offers unparalleled flexibility through Cloud, On-premises, or Software deployment options. The Yeastar P-Series provides a complete Unified Communications (UC) solution, seamlessly integrating voice, video, messaging, and presence into one cohesive platform. By eliminating the friction between disparate communication channels, it empowers modern teams to switch effortlessly between mobile, desktop, and web interfaces without losing continuity. Simple to setup. Easy to use. Easy to sell. Yeastar white-label hosted PBX services help you expand your market opportunity and boost recurring revenue every day. |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Unified Communications Features
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Business Phone Systems Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP Features
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX Features
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Softphone Features
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
Salesforce
Zendesk
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
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Integrations
Salesforce
Zendesk
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
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