Webex AI AgentWebex
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Related Products
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About
Echobase is the preferred platform for teams to query, create, and analyze data directly from their files without any financial commitment upfront — no credit card required. By leveraging advanced AI models tailored to your specific business needs, Echobase enables the creation of AI Agents. These agents are adept at a range of functions, from handling basic Q&A to intricate analysis, aggregation of information, and task completion.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Consulting Companies, Businesses, Organizations, NFPs, SMEs
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$19 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEchobase AI
Founded: 2022
Australia
echobase.ai/
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Integrations
Cal ID
ChatGPT
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Gmail
Google Docs
Google Drive
Microsoft Excel
Microsoft PowerPoint
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Integrations
Cal ID
ChatGPT
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Gmail
Google Docs
Google Drive
Microsoft Excel
Microsoft PowerPoint
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