E-ServicesElluminati
|
Mr WolfBlueSoft
|
|||||
Related Products
|
||||||
About
E-Services is an automated services offering platform from which customers can book a service; service providers can acknowledge the request and fulfill them as per their preferences; all these are managed and examined through the admin panel. Businesses providing single services or even multiple services can acquire the platform and conduct the tasks through the apps and panels. From intuitive dashboards, administrators can examine figures and stats of the business.
All the modules are integrated with unique features that ease the tasks for the customers, providers, and business admins. Some customer-appealing features include a categorized menu for services, a quick sign-up process, real-time tracking of the services, etc. All these features make the platform remarkable and stand out in the market.
|
About
Mr Wolf is an e-Service Desk Automation Platform, which allows the automatization of different types of incidents, tasks and tickets.It’s dedicated to the teams working with JIRA, BMC Remedy, ServiceNow, and HP Enterprise tools. Classification Firstly, the tasks which are to be processed are classified into the respective categories. Classification of the tasks proceeds automatically using a module based on machine learning. Implementation The tasks classified to automatic implementation pursue themselves on the basis of the prepared definition of the process. Processes are described in Python, which guarantees the ease of implementation and fast integration with external services and systems. We have over a dozen of years experience in the integration of solutions – we effortlessly integrate with your ERP, CRM, Contact Center, E-Commerce systems, or any other. Integration is the energy of our solution – we do it fast, efficiently, and safely.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses providing single services or multiple services like home cleaning, electricians, plumbing, teaching, healthcare, and similar can adopt the platform
|
Audience
Companies searching for a solution to manage and resolve their incidents
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$7800 per year
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationElluminati
Founded: 2012
United States
www.elluminatiinc.com/e-services/
|
Company InformationBlueSoft
Founded: 2017
Poland
bluesoft.com/product/mr-wolf/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
|
||||||
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
|
||||||
|
|
|