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About

Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction.

About

Our Utility Management System (UMS) addresses the needs of small to medium-sized water utilities. The system automates and integrates a full range of utility functions on a very affordable and powerful IBM i Power Server or in the “cloud.” This fully integrated system streamlines the service, billing, and payment processes resulting in dramatic increases in the productivity of field and business office personnel. The power and flexibility of the iDOCS Medical Practice Management System can serve your medical practice on every front. iDOCS handles virtually all specialties, including the unique requirements of anesthesiology and radiology, plus the heavy and varied workloads of medical billing service businesses. The requirements of Medicaid billing, non-profit service providers are also met by iDocs. Our practice management solution runs in the cloud or in-house on the IBM i Power servers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a customer-focused water utilities solution to gain visibility, transparency and customers satisfaction

Audience

Small to medium-sized water utilities seeking a solution to manage their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dropcountr
Founded: 2013
United States
www.dropcountr.com

Company Information

Arkansas Data Services
Founded: 1980
United States
arkdataservices.com

Alternatives

Alternatives

iDOCS

iDOCS

Arkansas Data Services
UtilityBilling

UtilityBilling

Utilibill
BEACON

BEACON

Badger Meter
UtilAbility

UtilAbility

Cogitate
QuikWater

QuikWater

TAK Technology

Categories

Categories

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Integrations

Itron Enterprise Meter Data Management

Integrations

Itron Enterprise Meter Data Management
Claim Dropcountr and update features and information
Claim Dropcountr and update features and information
Claim Arkansas Data Service Utility Management System and update features and information
Claim Arkansas Data Service Utility Management System and update features and information