Dovetail

Dovetail

Dovetail Research
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About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

About

Amazingly intuitive tools to collect, organize and collaborate in UX, Strategy, Design & Development. Intuitive sitemaps for everyone on your team to see workflows at a glance. Helicopter view on the product to get a top-down level approach to each Project. To build out the site structure and flows based on UX analysis. The collaborative tool for whole digital Team. Create, store, manage, share, invite, export, and discuss. To flesh out the part of the information architecture, content is King! To speed up the development process and secure the different approval stages. To increase sales conversion and bring interest to business proposals. Discuss and restructure it on a wall, moving the final result to Flowmapp again. Online tool for creating interactive and visual Sitemaps for website planning and managing web development Projects. Personas building is a great way of exploring the target audience's expectations, concerns, and motivations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Audience

Companies seeking a solution offering UX tools for web design

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29/user/month
Free Version
Free Trial

Pricing

$9.00/month
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Company Information

Flowmapp
Founded: 2017
Serbia
flowmapp.com

Alternatives

Alternatives

Stormboard

Stormboard

Edistorm
FigJam

FigJam

Figma

Categories

Categories

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Integrations

Dropbox
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Intercom
Jira
Magellan AI
Microsoft OneNote
Slack
Stackreaction
Surfside
SurveyMonkey
Trello
WON
Wufoo
X (Twitter)
Zapier

Integrations

Dropbox
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Intercom
Jira
Magellan AI
Microsoft OneNote
Slack
Stackreaction
Surfside
SurveyMonkey
Trello
WON
Wufoo
X (Twitter)
Zapier
Claim Flowmapp and update features and information
Claim Flowmapp and update features and information