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About

DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (WhatsApp, Line, Viber, and Google Business Message are in beta). We support by default pick-up pool and can be configured to run round-robin. We merge all different message types into a single stream chronologically, so all comments, chat messages, feedback, and reviews… will be treated as a message from customers. Create a quick reply template for a faster-repeated response. In advance usage, users can also trigger a chatbot scenario manually. The traditional call is displayed as an audio message in the same thread of other chat messages. Users are able to accept or make a call directly on the screen where they are chatting with customers.

About

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales teams seeking a solution to manage collateral usage and track how prospects engage

Audience

Companies that need a powerful business messaging platform to connect with customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DooPage
Vietnam
doopage.com

Company Information

respond.io
Founded: 2017
Malaysia
respond.io

Alternatives

Alternatives

Chative

Chative

WISEBIT PTE. LTD.
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Facebook
Facebook Messenger
Axis LMS
Bird
Dialogflow
HubSpot Customer Platform
IBM Watson
Instagram
Integry
Kik
Make
Salesforce
Telegram
Twilio
Vonage Communications APIs (Nexmo)
WhatsApp
Wix
Wufoo
Zalo
Zendesk

Integrations

Facebook
Facebook Messenger
Axis LMS
Bird
Dialogflow
HubSpot Customer Platform
IBM Watson
Instagram
Integry
Kik
Make
Salesforce
Telegram
Twilio
Vonage Communications APIs (Nexmo)
WhatsApp
Wix
Wufoo
Zalo
Zendesk
Claim DooPage and update features and information
Claim DooPage and update features and information
Claim respond.io and update features and information
Claim respond.io and update features and information