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About

If your company ships parcel and LTL, you likely overpay carriers because finding and claiming bogus charges is a pain. We track every package you ship, every charge you're billed. When a delivery is late, we secure a shipping cost refund. When a charge is invalid, we secure a credit or refund. When a shipment is lost or damaged, we secure a refund for the shipping cost and package contents. When your rates are high, we negotiate discounts, or give you the analytical tools to do the same. These are hard cost savings - often over 10% of the carrier invoice.

About

Refund Retriever detects issues with your shipments, then applies for refunds as necessary, and verifies those credits appear in your account – all without costing you time or any upfront investment. Additionally, we provide warnings of potential logistics issues through reports and analytics, as well as help with shipping and contract negotiations. Collectively, our efforts improve your efforts in strengthening your shipping operations while reducing your shipping overhead. FedEx and UPS deliveries have a late delivery guarantee in addition to various other factors that often warrant refunds. Our solutions work silently in the background of your logistics management – auditing your shipping invoices to “sniff out” any issues where you deserve money back. With no upfront costs or changes needed to be made to your existing shipping operations, it’s a turn-key solution to help your business begin gaining money back whenever deserved.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that ship parcels

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Direct-Recovery
Founded: 2000
United States
www.direct-recovery.com

Company Information

Refund Retriever
United States
www.refundretriever.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Integrations

Shopify

Integrations

Shopify
Claim Direct-Recovery and update features and information
Claim Direct-Recovery and update features and information
Claim Refund Retriever and update features and information
Claim Refund Retriever and update features and information