Dialshree

Dialshree

Elision Technolab
IVR Studio

IVR Studio

Voicent Communications
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About

DialShree is a one-stop contact center solution that is renowned as one of the best call center software. It can be used with both on-premises and cloud-based environments. Also, it is developed by keeping different call center scenarios in mind. Thus, it is suitable for all types and sizes of contact centers or call centers. With the help of DialShree: contact center solution, you can experience the best in class communications with your clients. One of the best features of this call center software is that it will help you to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. This software-based dialer solution helps organizations to minimize business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. Our cloud contact center solution which can also perform well as an on-premises contact center solution can be just perfect for you to run inbound.

About

Voicent's IVR software offers point-and-click call flow design, easy installation and low cost. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. As with all Voicent software, you buy it once and own it for life. Because there are no monthly fees or per-call charges, you get the highest Return-On-Investment (ROI) and the lowest Total Cost of Ownership (TCO). With an IVR business phone system, you can eliminate repetitive questions and requests to live agents. Automatically send calls to available agents to shorten the call waiting period for your callers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and organizations seeking an omnichannel call center solution

Audience

IVR software for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Elision Technolab
Founded: 2007
India
www.elisiontec.com/contact-center-solution/

Company Information

Voicent Communications
Founded: 2001
United States
www.voicent.com

Alternatives

Alternatives

Insight IVR

Insight IVR

Parwan Electronics
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Categories

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

Voicent Communications

Integrations

Voicent Communications
Claim Dialshree and update features and information
Claim Dialshree and update features and information
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Claim IVR Studio and update features and information