Dialogflow

Dialogflow

Google
+
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About

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

About

Vogent is an all-in-one platform for building humanlike, intelligent, and effective voice agents. It offers a highly authentic, low-latency live voice AI capable of making phone calls up to one hour long and executing follow-up tasks. Vogent automates calls in industries such as healthcare, construction, logistics, and travel. The platform provides a custom end-to-end pipeline for transcription, reasoning, and speech, resulting in extremely low latency and humanlike conversations. Vogent's in-house language models have been trained on millions of phone conversations across hundreds of different task types, performing as well as human agents when prompted or fine-tuned with minimal examples. Developers can dispatch thousands of calls with a few lines of code and automate downstream workflows based on outcomes. The platform supports REST and GraphQL APIs, and offers a no-code dashboard for creating agents, uploading knowledge bases, tracking dials, and exporting transcripts.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding

Audience

Businesses seeking a solution to automate voice communications, enabling the creation of intelligent, humanlike voice agents to handle tasks such as scheduling, IVR navigation, and knowledge retrieval across various industries

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

9¢ per minute
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Google
Founded: 1998
United States
cloud.google.com/dialogflow

Company Information

Vogent
www.vogent.ai/

Alternatives

Alternatives

VoAgents

VoAgents

VoAgents.ai
Amazon Lex

Amazon Lex

Amazon
UnleashX

UnleashX

UnleashX Technologies Pvt Ltd

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

BotStar
CEDEX Technologies
CodeBaby
Dialpad Connect
Genesys Cloud CX
Google Cloud Platform
GraphQL
Ideta
NiCE CXone Mpower
Quickwork
Resemble AI
Smart IVR
Stackreaction
Take Blip
UJET
Vertex AI
WPBot
WotNot
XCALLY
maaiiconnect

Integrations

BotStar
CEDEX Technologies
CodeBaby
Dialpad Connect
Genesys Cloud CX
Google Cloud Platform
GraphQL
Ideta
NiCE CXone Mpower
Quickwork
Resemble AI
Smart IVR
Stackreaction
Take Blip
UJET
Vertex AI
WPBot
WotNot
XCALLY
maaiiconnect
Claim Dialogflow and update features and information
Claim Dialogflow and update features and information
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Claim Vogent and update features and information