Dialogflow vs. Epicor Prism Comparison


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That increases client engagement, 24x7, and builds your brand's credibility, trust, and loyalty. When it’s got be right, it’s got to be kama.ai. 8 Ratings Visit Website LM-Kit.NET LM-Kit.NET is a cutting-edge, high-level inference SDK designed specifically to bring the advanced capabilities of Large Language Models (LLM) into the C# ecosystem. Tailored for developers working within .NET, LM-Kit.NET provides a comprehensive suite of powerful Generative AI tools, making it easier than ever to integrate AI-driven functionality into your applications. The SDK is versatile, offering specialized AI features that cater to a variety of industries. These include text completion, Natural Language Processing (NLP), content retrieval, text summarization, text enhancement, language translation, and much more. Whether you are looking to enhance user interaction, automate content creation, or build intelligent data retrieval systems, LM-Kit.NET offers the flexibility and performance needed to accelerate your project. 24 Ratings Visit Website Sendbird Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. 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About Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.	About Epicor Prism is an AI-powered application designed to enhance team productivity and provide a competitive insight advantage. Leveraging over 50 years of ERP experience, it integrates a network of vertical AI agents with industry-focused ERP and data structures. This combination simplifies access to systems of record and utilizes a natural chat interface to automate human-machine interactions, driving business value. Prism extracts crucial insights and employs vertical AI agents to save time by bringing generative AI capabilities—including large language models and retrieval-augmented generation—directly into Epicor's industry-leading ERP platforms and business applications. Developed in collaboration with customers, Prism transforms operations, delivering the next wave of ERP for makers, movers, and sellers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding	Audience Companies interested in an AI-powered ERP solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.2 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Google Founded: 1998 United States cloud.google.com/dialogflow	Company Information Epicor Software Founded: 1972 United States www.epicor.com/en-us/products/ai-powered-applications/prism/
Alternatives Google Cloud Speech-to-Text Google	Alternatives PrismERP Divine IT Limited
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Google Cloud Natural Language API Google	Prism Suite New Boundary Technologies
Kore.ai	Snowflake Cortex AI Snowflake
AI Rudder View All	TEN View All
Categories Agentic AI AI Agent Builders AI Agents AI Development AI Tools AI Voice Agents Artificial Intelligence Artificial Intelligence (AI) APIs Chatbot Conversation Intelligence Conversational AI Conversational Support Machine Learning Natural Language Processing Voice Bot	Categories Agentic AI AI Agents Artificial Intelligence Conversational AI ERP
Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Show More Features Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization
Integrations Avaya Aura Avaya Experience Platform Carrot quest Cisco Webex Clienk Dialpad Connect Geomant HelpNow Agentic AI Platform Landbot.io Neo Enterprise Assistant Platform PubNub Resemble AI SilFer Bots Smart IVR Thunkable Tiledesk Twilio Vertex AI WotNot XCALLY Show More Integrations View All 64 Integrations	Integrations Avaya Aura Avaya Experience Platform Carrot quest Cisco Webex Clienk Dialpad Connect Geomant HelpNow Agentic AI Platform Landbot.io Neo Enterprise Assistant Platform PubNub Resemble AI SilFer Bots Smart IVR Thunkable Tiledesk Twilio Vertex AI WotNot XCALLY Show More Integrations View All 1 Integration
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