DevRev vs. Mongrov Comparison


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About A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.	About Build an app for all user's devices that runs natively with a single code base. Create rich customer experiences with Your brand & creativity using much familiar Javascript. We take care of building & publishing updates instantly. A complete package of services that makes the app development process simple & faster. With single tenancy, you own your independent database and instance of the software, and everything goes over secure channels. You can extend the backend service as well. You can add plugins to improve the workflows. To get maximum value from your software applications, they must integrate with and communicate with one another. Cloud environments allow for easier integration with other applications through the use of APIs and Webhooks.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies seeking a solution to build software, support their customers, and grow their business	Audience Companies searching for a powerful Customer Engagement solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Free Trial	Pricing $3 per user per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DevRev Founded: 2020 United States devrev.ai/	Company Information Mongrov Founded: 2016 United States mongrov.com
Alternatives Zendesk	Alternatives Rake
Zoho Desk Zoho	Bitrix24
Freshdesk Freshworks	Odoo
OneDesk	DevRev
Salesforce Service Cloud View All	Twenty20 Construction Cloud Hindsight Technologies View All
Categories AI Agent Builders AI Agents AI Customer Service AI Tools Chatbot Contact Center Knowledge Base Customer Self-Service Customer Service Help Desk Issue Tracking Live Chat Product Management Product Roadmap Service Request Management	Categories Collaboration Fleet Management Live Chat Task Management
	Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Show More Features Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Fleet Management Features Dispatch Management Employee Management Fuel Management GPS Tracking Incident Reporting Inspection Management Inventory Management Maintenance Management Mileage Tracking Motor Pool Routing Tire Management VIN Lookup Work Order Management Task Management Features Collaboration Create Subtasks Gamification Gantt Charts Mobile Access Percent-Complete Tracking Progress Tracking Recurring Tasks Reporting/Analytics Spreadsheet View Task Board View Task Planning Task Scheduling Task Tracking Time Tracking To-Do List View
Integrations AWS Elastic Beanstalk Akitra Andromeda Bitbucket CircleCI Discord GitHub GitLab Gmail GraphQL HubSpot CRM HubSpot Customer Platform Jira Linear Salesforce SendGrid Slack Zapier Zendesk Show More Integrations View All 16 Integrations	Integrations AWS Elastic Beanstalk Akitra Andromeda Bitbucket CircleCI Discord GitHub GitLab Gmail GraphQL HubSpot CRM HubSpot Customer Platform Jira Linear Salesforce SendGrid Slack Zapier Zendesk Show More Integrations View All 2 Integrations
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