DevRev vs. Excel-like Issue Editor for Jira Comparison


DevRev	Excel-like Issue Editor for Jira Ricksoft	+	+
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About A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.	About Experience lightning-fast backlog grooming for Jira with our intuitive Excel-like interface and exceptional features. Effortlessly manage multiple issues in real-time using our built-in spreadsheet, enhancing productivity and efficiency. Update and modify up to 10,000 issues seamlessly, without encountering any delays or errors. Whether you need to update sprints, edit due dates, or perform various data manipulations, our product offers familiar Excel functionalities such as copy and paste, sort and filter, and freeze columns. Our solution caters perfectly to teams and companies of all sizes, empowering them to accomplish their tasks seamlessly. With Jira's comprehensive group and project permissioning, rest assured that unauthorized changes are prevented, ensuring data integrity and security. Seamlessly import and export data between Jira and Microsoft Excel. This ensures a cohesive workflow between both platforms, enhancing collaboration and eliminating any data transfer
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies seeking a solution to build software, support their customers, and grow their business	Audience Aerospace, Financial Services, Automotive, Retail, Technology
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $9.99 per month Free Version Free Trial	Pricing $0.22/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DevRev Founded: 2020 United States devrev.ai/	Company Information Ricksoft Founded: 2016 United States www.ricksoft-inc.com
Alternatives Zendesk	Alternatives DevRev
Zoho Desk Zoho	Jira Service Management Atlassian
OneDesk	TM4J SmartBear
Freshdesk Freshworks	Clarity Issue Tracking Code & Clarity
Vivantio View All	Codegiant View All
Categories AI Agent Builders AI Agents AI Customer Service AI Tools Chatbot Contact Center Knowledge Base Customer Self-Service Customer Service Help Desk Issue Tracking Live Chat Product Management Product Roadmap Service Request Management	Categories Issue Tracking

Integrations Jira AWS Elastic Beanstalk Akitra Andromeda Bitbucket CircleCI Discord GitHub GitLab Gmail HubSpot CRM HubSpot Customer Platform Linear Microsoft Excel RadiantOne Salesforce SendGrid Slack Zendesk Show More Integrations View All 16 Integrations	Integrations Jira AWS Elastic Beanstalk Akitra Andromeda Bitbucket CircleCI Discord GitHub GitLab Gmail HubSpot CRM HubSpot Customer Platform Linear Microsoft Excel RadiantOne Salesforce SendGrid Slack Zendesk Show More Integrations View All 3 Integrations
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