Dovetail

Dovetail

Dovetail Research
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About

Software to Analyze Qualitative Data. CAQDAS for coding in qualitative research. Analyze transcripts from in depth interviews and focus groups together with your team. Delve is a software to analyze qualitative data. It’s a simple to use, collaborative online qualitative analysis tool that allows you to find rigorous, human insights quickly. With Delve, you can deliver research reports that are more rigorous without sacrificing speed.

About

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Qualitative data analysts and researchers

Audience

Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version
Free Trial

Pricing

$29/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Delve
Founded: 2017
United States
delvetool.com

Company Information

Dovetail Research
Founded: 2017
Australia
dovetail.com

Alternatives

Alternatives

COSTAQDA

COSTAQDA

Global Centre for Academic Research
NVivo

NVivo

Lumivero

Categories

Categories

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Qualitative Data Analysis Features

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Integrations

Airtable
Dropbox
Evernote
Facebook
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira Work Management
Microsoft Teams
NationBuilder
Stackreaction
Surfside
Trello
Wufoo
X (Twitter)
Zendesk
iFinder

Integrations

Airtable
Dropbox
Evernote
Facebook
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira Work Management
Microsoft Teams
NationBuilder
Stackreaction
Surfside
Trello
Wufoo
X (Twitter)
Zendesk
iFinder
Claim Delve and update features and information
Claim Delve and update features and information
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Claim Dovetail and update features and information