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About

You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

About

Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2C and B2B and SaaS websites

Audience

Businesses wanting a solution to build a seamless digital customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Decibel
Founded: 2003
United Kingdom
decibel.com

Company Information

FullSession
United States
www.fullsession.io

Alternatives

Zuko Analytics

Zuko Analytics

Formisimo

Alternatives

Heap

Heap

Contentsquare

Categories

Categories

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Integrations

Adobe Audience Manager
Adobe Campaign
Adobe Experience Cloud
Axis LMS
Convert Experiences
Google Analytics
Intercom
Invoca
Jira
Medallia
Monetate
OpenText Magellan
Optimizely One
Qualaroo
Qualtrics XM Platform
Qualtrics XM for Customer Experience
Qubit
Shopify
Usabilla
Wix

Integrations

Adobe Audience Manager
Adobe Campaign
Adobe Experience Cloud
Axis LMS
Convert Experiences
Google Analytics
Intercom
Invoca
Jira
Medallia
Monetate
OpenText Magellan
Optimizely One
Qualaroo
Qualtrics XM Platform
Qualtrics XM for Customer Experience
Qubit
Shopify
Usabilla
Wix
Claim Decibel and update features and information
Claim Decibel and update features and information
Claim FullSession and update features and information
Claim FullSession and update features and information