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            About
            Design a hybrid care delivery model that goes beyond remote patient monitoring and alerting with automated remote care. Customize care plans to your needs and empower patients to manage parts of their care journey themselves. One app that supports all use cases, increasing adoption and patient engagement. Your protocols and your logic become automated care workflows, immediately updated with every tweak and change. Scale your remote care program with a platform centered around clinicians and patients. We’re stuck with a mess of narrowly focused, rigid solutions we can’t do anything about. Solutions that dictate to us how to do care. Do it yourself or leverage protocols from leading healthcare organizations and make them your own, only better.
             
            
        
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            About
            Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching.  Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform. 
             
            
        
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
                Chromebook
            
            
         
        
    
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        Audience
        Health systems and hospitals interested in a comprehensive open platform to help scale their remote care programs.
         
        
    
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        Audience
        Contact centers and businesses interested in a professiona solution to drive productivity and enhance the customer experience
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        Pricing
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                Free Version
            
            
         
        
    
        
        
            
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        Pricing
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Reviews/
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Company InformationDatos Health 
    
    Founded: 2015 
    
    United States 
    datos-health.com 
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        Company InformationObserve.AI 
    
    Founded: 2017 
    
    United States 
    www.observe.ai/ 
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        Categories | 
        
        
                
            
        
    
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                Assisted Living Features
            
                Admissions Management
            
            
         
        
    
        
        
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Building Maintenance
            
            
         
        
    
        
        
            
                Care Planning
            
            
         
        
    
        
        
            
                Event / Activities Planning
            
            
         
        
    
        
        
            
                Incident Management
            
            
         
        
    
        
        
            
                Marketing / Lead Management
            
            
         
        
    
        
        
            
                Meal / Nutrition Management
            
            
         
        
    
        
        
            
                Medical Records
            
            
         
        
    
        
        
            
                Medication Tracking
            
            
         
        
    
        
        
            
                New Resident Assessment
            
            
         
        
    
        
        
            
                Resident Info Management
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Staff Management
            
            
         
        
    
        
        
            
                Work Order Management
            
            
         
        
    
                    HIPAA Compliance Features
            
                Access Control / Permissions
            
            
         
        
    
        
        
            
                Audit Management
            
            
         
        
    
        
        
            
                Compliance Reporting
            
            
         
        
    
        
        
            
                Data Security
            
            
         
        
    
        
        
            
                Documentation Management
            
            
         
        
    
        
        
            
                For Healthcare
            
            
         
        
    
        
        
            
                Incident Management
            
            
         
        
    
        
        
            
                Policy Training
            
            
         
        
    
        
        
            
                Remediation Management
            
            
         
        
    
        
        
            
                Risk Management
            
            
         
        
    
        
        
            
                Vendor Management
            
            
         
        
    
                    Home Health Care Features
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Charting
            
            
         
        
    
        
        
            
                Electronic Signature
            
            
         
        
    
        
        
            
                Employee Tracking
            
            
         
        
    
        
        
            
                Medication Database
            
            
         
        
    
        
        
            
                Patient Intake
            
            
         
        
    
        
        
            
                Scheduling
            
            
         
        
    
        
        
            
                Time / Task Reporting
            
            
         
        
    
                    Patient Engagement Features
            
                Appointment Scheduling
            
            
         
        
    
        
        
            
                Care Planning
            
            
         
        
    
        
        
            
                Collaboration
            
            
         
        
    
        
        
            
                Messaging
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Patient Education
            
            
         
        
    
        
        
            
                Patient Portal
            
            
         
        
    
        
        
            
                Personal Health Record
            
            
         
        
    
        
        
            
                Progress Tracking
            
            
         
        
    
        
        
            
                Self Management
            
            
         
        
    
                    Remote Patient Monitoring Features
            
                Dashboard
            
            
         
        
    
        
        
            
                Data Import/Export
            
            
         
        
    
        
        
            
                HIPAA Compliant
            
            
         
        
    
        
        
            
                Mobile Payments
            
            
         
        
    
        
        
            
                Monitoring Device Integration
            
            
         
        
    
        
        
            
                Patient Engagement
            
            
         
        
    
        
        
            
                Patient Portal
            
            
         
        
    
        
        
            
                Patient Records Management
            
            
         
        
    
        
        
            
                Patient Surveys
            
            
         
        
    
        
        
            
                Reminders
            
            
         
        
    
        
        
            
                Virtual Visits
            
            
         
        
    
                    Robotic Process Automation (RPA) Features
            
                Analytics
            
            
         
        
    
        
        
            
                Attended Automation
            
            
         
        
    
        
        
            
                Code-free Development
            
            
         
        
    
        
        
            
                Image Recognition
            
            
         
        
    
        
        
            
                Optical Character Recognition
            
            
         
        
    
        
        
            
                Process Builder
            
            
         
        
    
        
        
            
                Third Party Application Integration
            
            
         
        
    
        
        
            
                Unattended Automation
            
            
         
        
    
                    Telemedicine Features
            
                Appointment Reminders
            
            
         
        
    
        
        
            
                Appointment Scheduling
            
            
         
        
    
        
        
            
                Chat / Messaging
            
            
         
        
    
        
        
            
                E-Prescribing
            
            
         
        
    
        
        
            
                For Medical Purposes
            
            
         
        
    
        
        
            
                HIPAA Compliant
            
            
         
        
    
        
        
            
                Multi-Provider Practice
            
            
         
        
    
        
        
            
                Online Forms
            
            
         
        
    
        
        
            
                Patient Queue Management
            
            
         
        
    
        
        
            
                Practice Management
            
            
         
        
    
        
        
            
                Remote Treatment Plans
            
            
         
        
    
        
        
            
                Teleradiology
            
            
         
        
    
        
        
            
                Video Conferencing
            
            
         
        
    
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                Speech Analytics Features
            
                Automatic Transcription
            
            
         
        
    
        
        
            
                Call Center Management
            
            
         
        
    
        
        
            
                Call Recording
            
            
         
        
    
        
        
            
                Customer Experience Management
            
            
         
        
    
        
        
            
                Data Security
            
            
         
        
    
        
        
            
                Natural Language Processing
            
            
         
        
    
        
        
            
                Predictive Analytics
            
            
         
        
    
        
        
            
                Self-Service Search
            
            
         
        
    
        
        
            
                Sentiment Analysis
            
            
         
        
    
        
        
            
                Surveys & Feedback
            
            
         
        
    
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