+
+

Related Products

  • Guru
    3,340 Ratings
    Visit Website
  • Serviceaide
    139 Ratings
    Visit Website
  • Epicor BisTrack
    456 Ratings
    Visit Website
  • ArboStar
    347 Ratings
    Visit Website
  • SuiteMaster
    1 Rating
    Visit Website
  • Enterprise Bot
    23 Ratings
    Visit Website
  • Houzz Pro
    22,933 Ratings
    Visit Website
  • KPI Fire
    27 Ratings
    Visit Website
  • Filejet
    33 Ratings
    Visit Website
  • Odoo
    1,582 Ratings
    Visit Website

About

DATANEO is an AI-powered all-in-one business automation platform designed to optimize Sales, CRM, Finance, HR, Inventory, Projects, and Customer Support in a single, intelligent ecosystem. By leveraging AI-driven automation, predictive insights, and real-time decision-making, DATANEO eliminates inefficiencies, enhances productivity, and helps businesses scale smarter. Key features include AI-driven lead scoring, automated invoicing, predictive demand forecasting, workforce optimization, smart ticketing, dynamic pricing, and real-time business intelligence. AI-powered automation simplifies complex workflows, reducing costs and manual efforts while improving efficiency. DATANEO seamlessly integrates with Salesforce, QuickBooks, Microsoft 365, Shopify, Zendesk, and more, offering fast implementation, cost-effective scaling, and enterprise-grade security. Whether you're a startup, SMB, or enterprise, DATANEO adapts to your needs, making AI-driven automation accessible to all.

About

SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Fast-Growing Startups, Asset Managers, Small-to-Medium Businesses (SMBs), E-commerce & Retail Owners

Audience

Agent AI Agents for Enterprise Support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$100/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DATANEO
Founded: 2021
United Kingdom
dataneo.ai/

Company Information

SupportLogic
Founded: 2016
United States
www.supportlogic.com

Alternatives

Alternatives

Alhena

Alhena

Alhena.ai

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

RFP Features

Bid Management
Collaboration
Content Management
Data Import / Export
Due Date Tracking
Knowledge Library
Progress Tracking
Requirements Management
RFP Creation
RFP Responding
Task Management
Templates
Vendor Management

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Salesforce
Freshdesk
Google
HubSpot CRM
Jira
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
OpenAI
ServiceNow
Slack
Zendesk
monday.com

Integrations

Salesforce
Freshdesk
Google
HubSpot CRM
Jira
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
OpenAI
ServiceNow
Slack
Zendesk
monday.com
Claim DATANEO and update features and information
Claim DATANEO and update features and information
Claim SupportLogic and update features and information
Claim SupportLogic and update features and information