Related Products
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About
Traditional discussion forums that present comments in lists are difficult to navigate and cannot ensure that all posts receive equal attention. In Crowdoscope, conversations are represented as interactive visualizations. This not only provides an engaging experience for participants, it also ensures that comments are equally distributed for evaluation. Crowdoscope provides a powerful feedback mechanism that gives people the opportunity to interact in an open forum. Rather than feedback disappearing into a black hole, participants have the ability to be heard, receive individual feedback and see what comments and themes are resonating with the community. Simple to set up and manage for small or large groups of participants. Outputs are automatically generated to identify the most important comments and themes. Support, guidance and training are provided for administrators.
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About
Customer session replays provide interaction data from mouse tracks, touch gestures, clicks and form interactions. Prioritize actions to optimize your CX based on real customer behavior on digital channels.
Sometimes customer feedback isn’t enough. Gleaning insights from cryptic comments can be hard – and taking action can be even harder. With Verint Digital Behavior Analytics, seeing is believing. Digital Behavior Analytics natively integrates customer feedback and replays for instant clarity and a holistic picture of the customer experience. Connecting replays to important KPIs allows you to analyze actual customer experiences to quickly uncover pain points that negatively impact digital experiences and conversion.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Survey and discussion tool that helps companies with real-time collective intelligence
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Audience
Companies that want onsite surveys and questionnaires to improve UX
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCrowdoscope
Founded: 2016
United Kingdom
www.crowdoscope.com
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Company InformationVerint
Founded: 1994
United States
www.verint.com/voice-of-the-customer/digital-behavior-analytics/
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
No info available.
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Integrations
No info available.
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