CrowdTwistOracle
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Salesforce Loyalty ManagementSalesforce
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Related Products
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About
Connect your largest and most valuable customers with loyalty and reward programs specifically targeted to them. Oracle CrowdTwist Loyalty and Engagement increases profitability, deepens customer relationships, and improves customer retention. Capture data every time customers engage with your brand to build a full 360-degree customer profile that can be used to personalize interactions and offerings. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints—physical or digital—customers chose to interact with your brand. Collect actionable customer data across all touchpoints and channels and use that data to deepen connections with your customers. Interact with your customers beyond the point of transaction and add gamification. Begin to understand why they engage and what motivates purchases.
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About
Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that want to build customer loyalty programs
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Audience
Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20,000 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/cx/marketing/customer-loyalty/
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/
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Alternatives |
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Categories |
Categories |
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Customer Loyalty Features
Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
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Integrations
Salesforce
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce Agentforce Marketing
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Integrations
Salesforce
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Salesforce Agentforce Marketing
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