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About

Consumers expect to hear from businesses promptly, especially when today’s fast-paced world provides a wealth of opportunities for the market to find solutions to their problems. When a brand fails to promptly address their questions or feedback, they lose the opportunity to take their customer relationship deeper. While live chat support is often seen as a low priority in most businesses, missing your chance to converse with your target audience can deal a significant blow to your sales and compromise the digital customer experience in more ways than one. For every hundred applicants, only two are matched for client interviews. Our rigorous screening process identifies driven, passionate professionals that perform. Our dedicated client success managers helps manage performance and support your team.

About

With professional communications messaging service, fast, friendly and focused is exactly what you get from our highly-trained, highly competent telephone answering service operators. We use state-of-the-art technology to ensure consistency, reliability and security, but when it comes to the human element – well, we’re a bit old-school and proud of it. When your customers call, you can be sure they won't deal with inconsistent service, language issues or hear dogs barking in the background. Make sure calls get directed to the right person at the right time. No matter how complex, we can comply with your protocols to make sure that calls get channeled to the person on call or a pre-determined individual at your office. With answering services by PCMSI, we can also do basic preliminary screening of caller’s issues or questions, ensuring that calls get dispatched efficiently, saving the time and hassles of transferring calls within your office.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a virtual assistant platform

Audience

Contact centers and businesses interested in a professional communications messaging service provider to engage their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CrewBloom
Founded: 2016
United States
crewbloom.com

Company Information

PCMSI
Founded: 1962
United States
pcmsi.com/answering-services/

Alternatives

Alternatives

Verbatim

Verbatim

Verbatim Telephone Answering Service

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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