OpenText Core JourneyOpenText
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Related Products
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About
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.
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About
OpenText Core Journey is a customer journey management platform that centralizes event data from every channel, device, and application to create a unified view of customer behavior. It empowers CX and marketing teams with real-time analytics through AI-driven dashboards that surface key trends and engagement opportunities. The platform enables organizations to map customer journeys, automate next-best actions, and deliver personalized experiences that improve retention. As a fully cloud-native solution, it deploys quickly and scales effortlessly across business units. Its intelligent orchestration tools allow teams to act on insights immediately, reducing operational blind spots. OpenText Core Journey ultimately helps businesses turn raw interaction data into orchestrated, meaningful customer engagements.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Websites and ecommerce that want a powerful search and recommendation engine
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Audience
OpenText Core Journey is built for enterprise marketing, CX, and digital engagement teams that need real-time analytics and AI-powered orchestration to deliver personalized, data-driven customer experiences at scale
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCoveo
Founded: 2005
Canada
www.coveo.com
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/products/core-journey
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Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
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Integrations
AppBilling
AppHelp
AppInsights
AppMarket
AppReseller
AppWise
Canopy
Elastic Path
Google Cloud Discovery AI
LumApps
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Integrations
AppBilling
AppHelp
AppInsights
AppMarket
AppReseller
AppWise
Canopy
Elastic Path
Google Cloud Discovery AI
LumApps
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